When we tried to enter timesheet time using the app on iPhone, we noticed that some of our child jobs are not listed after selecting a parent job from the job list. We had tried uninstalling and re-installing the app, but no luck.
We are using the app version 3.40.2 with iPhone 12.
Android and Desktop are working without any issue.
Has anyone experienced this?
Hi Rosie,
Thank you for reaching out to the community! Just covering the basics, you are using the latest version of QBTime Mobile App on iOs' 3.40.2, is your iOS 10.0 or higher on your iPhone 12?
It sounds like there might be a bug and we can find out for sure, if you send your device logs to our experts. The easiest way to do this, would be to contact QBTime support: https://quickbooks.intuit.com/au/time-tracking/contact/
We are available M - F am - 6.30pm
Please get in touch with us directly to the support team. If you have any other questions, feel free to respond here and I will help!
Cheers,
Bowie
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here