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michaelbradshaw24
Level 1

I am managing to update and connect with absa bank after receiving an error103 notice, but havent been able to update bank transactions in quickbooks since 22/9 ??

How to update banking transactions after fixing error 103 , and still not able to update?

1 Comment 1
Jayson_E
QuickBooks Team

I am managing to update and connect with absa bank after receiving an error103 notice, but havent been able to update bank transactions in quickbooks since 22/9 ??

We appreciate you reaching out to us regarding the error 103 you've encountered when updating your ABSA bank connectivity in QuickBooks Online (QBO), Michael.
 

To ensure we effectively address your concern and resolve the issue with updating your bank transactions, we recommend contacting our Live Support team. They have the tools to conduct a detailed review of your account, identifying the root cause of the problem and guiding you through the appropriate steps to resolve it.
 

Here's how to reach them:
 

  1. Navigate to the Help (?) icon.
  2. Enter "Live support" in the search box, then select Contact Us.
  3. Provide a brief description of your concern, then click Continue.
  4. Choose either AppointmentChat, or Callback options.

Also, make sure to check their support hours so you will know when representatives are available to help.

 

In the meantime, you can manually upload your bank transactions into your QBO account using the correct formatting.
 

We appreciate your patience as we work to resolve this for you. Please don’t hesitate to leave a reply below if you have more questions or concerns.