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We appreciate you for reaching out, Suhail. Let’s work together to resolve this so you can continue syncing your transactions.
To get started, could you let us know the exact error message you received when attempting to link your ABSA bank to QuickBooks? If you are seeing a specific error, sharing the details will help us identify the issue more accurately.
We also suggest checking with your bank to see if there are any ongoing maintenance activities or system interruptions that could be affecting the connection.
If your bank confirms there are no issues and you're encountering error 103, we recommend contacting our phone support team for further assistance. Our support team can provide an in-depth investigation and a resolution using advanced tools.
To reach our phone support team, follow these steps:
- Go to the Help icon.
- Choose the Search tab.
- Click Contact Us and describe your concern in the text box.
- Select Continue.
You can check out this article to learn when to contact them: Get help with QuickBooks products and services.
Alternatively, you can manually upload transactions into QuickBooks Online to maintain your records.
If you have any further questions or require additional assistance, please add a comment below. We are here to help.