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Hello, distilledphotogr.
I would like to help you out in connecting your Tyme bank account, but I need more details about the issues.
Did you receive an error message when trying to link your bank account? Also, what's the complete link for Tyme's login page? Knowing these details would help me narrow down the issue and check if Tyme is one of our participating banks for the Banking feature.
Looking forward to your reply.
Hi James Paul,
Response appreciated, thank you.
Tyme bank doesnt show up as one of the options, so its not one of the "participating banks". The URL is https://www.tymebank.co.za/
Does this help?
Thanks for your prompt reply, distilledphotogr.
Yes, you're right. The Tyme Bank doesn't show up as an option. Thus, it isn't a participating bank.
There are a few possible reasons why your bank account isn't still supported with QuickBooks Online. Here are some:
If you have tried every option that matches your bank's name but are still unable to connect, or if your bank does not appear, I'd recommend requesting support for your bank. You can learn more by checking out this article's Request support for your bank section: Find your bank or credit card account when you connect to online banking.
Alternatively, you can still manually upload your bank transactions to QuickBooks if you still can't connect your bank account.
When everything is all set, you might want to review these handy resources to organise your transactions seamlessly:
Keep me posted if you still have questions or concerns about connecting your accounts. Please don't hesitate to include them in your reply. I'll be right there to help you whenever you need it. Keep safe always.
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