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Level 1

Inventory not consistent

At a Point to cancel
5 Comments 5

Inventory not consistent

Hi tyranl-hotmail-c,


I hear your feedback about the Inventory tracking feature and want to help with whatever challenges you have. Would you mind sharing the details of your concern so we can help you from here? 

Level 1

Inventory not consistent

Everything we load our stock 

Then a day or 2 later it throws the numbers out and becomes inconsistent.

Never the same as we load which is a huge problem 

At a point of looking at other software because we can't work like this 

QuickBooks Team

Inventory not consistent

 Hello, tyranl-hotmail-c.


Thank you for the additional details you've provided with us. Let me continue to help you out. 


Sometimes you might discover that you have either more or fewer of an item than QuickBooks shows. Let's manually edit your inventory quantity adjustment so you'd be able to correct the numbers in your inventory.  


  1. Click the Search icon.
  2. Press Advanced Search.
  3. From the All Transactions drop-down, choose Inventory Quantity Adjustment.
  4. Select Search.
  5. From the search results, select the adjustment you need to edit.
  6. Change the Adjustment date and the Stock adjustment account if necessary.
    • To add stock items, enter the details in the New adjustments section.
    • To make changes to the previous adjustment, edit the details in the Previous adjustments section.
  7. (Optional) Enter a note why you edited the adjustment in the Memo field.
  8. Press Save and close.


Feel free to check out these articles about managing stocks in case you might need these in your future tasks:



If you referring to something else, please don't hesitate to reach out back again here in the Community.

Level 1

Inventory not consistent

I did everything you have mentioned and showed me and still failed with success.


I think the system is faulty??

QuickBooks Team

Inventory not consistent

Hi there, tyranl-hotmail-c. 


Thank you for letting me know about the results after following the suggestions above. Since the issue persists, I'd recommend contacting our Customer Care Support. Our experts will look into your account and then run a series of tests to rectify the underlying issue.


Here's how to reach them: 


  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a messageSchedule an appointment, or Get a callback


In the same manner, here's an article you can read to learn more about when are you able to connect with our support: Contact QuickBooks products and services support.


On top of that, I've also included these helpful articles for steps and references related to your "How do I" tasks: Help Articles for QuickBooks Online.


You can always reply to this thread if you'd like us to address other questions in the QuickBooks account.  I'm always here to help you complete your tasks or fix any issues you might have.