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kim146
Level 1

I would like to wipe all the information off of kims collection 1, and start again. How do I do this?

 
1 Comment 1
FritzF
Moderator

I would like to wipe all the information off of kims collection 1, and start again. How do I do this?

Welcome and thanks for dropping by the Community, @kim146.

 

In QuickBooks Online (QBO), you can only wipe all the information if your account is still within 90 days after signing up. The steps to do this are pretty quick and easy.

 

Here's how:

 

  1. Sign in to QBO and change the URL to include /purgecompany
  2. A screen with a summary of the items to delete will show.
  3. Type Yes, then hit OK.
  4. Once your selections are complete, select Wipe Data.

 

When the deletion is complete, you will be rerouted to your homepage.

 

On the other hand, if your account is already beyond 90 days, this option isn't available. Instead, you have to cancel your account, then start a new subscription. For the complete guide on how to do it, please check out this article: Delete your data and start over in QuickBooks Online.

 

Also, if you'd like to reuse some of the lists, you can transfer the existing ones from another QBO company. If you want to know more about the process, refer to this article: Move your lists to QuickBooks Online.

 

Leave a comment below if you have any other questions or concerns. I'm always here to help. Have a wonderful day!