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Hi there, userleeann.
I tried to search for Investec and I can see that it's already one of the Participating Financial Institutions. Although, I can only see the business banking account for this bank. If this is what you're looking for, make sure to:
If you're trying to add a different type of account, you can send a request to have it supported in QBO. Here's how:
Our engineers will try to contact and work with your bank to check if we can establish a a connection between the two systems. Let me also share this article for more details: Find Your Bank Or Credit Card Account When You Connect To Online Banking.
In the meantime, you can import your banking transactions as a CSV file. Here's an article as a guide: Import Bank Transactions From .CSV To QuickBooks.
The Community is always here if you need anything else.
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