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I can show you how to retrieve those transactions that are missing to get the data you need in QuickBooks Online (QBO), jolin-threetclea.
If you're unable to retrieve those transactions in QBO, you can log in to your bank's website, download the necessary transactions, and then import them into your company file.
Here are the revised instructions to log into your bank website and download the transactions:
1. Sign in to your bank or credit card's website.
2. Follow the instructions to download CSV files of your transactions to your computer. Each financial institution has different steps.
3. Make sure the date range for the download begins at least one day before your oldest transaction.
4. Download your transactions and save the file somewhere easily accessible, like your computer's desktop.
For manual transaction steps, here's how:
For more details, on how to manually upload transactions from your bank or credit card click the link.
If your bank only provides PDF or Docs format and doesn't offer CSV or QBO format, you can use a third-party application to convert the files to a format compatible with the program. Visit our app store for more information: https://quickbooks.intuit.com/app/apps/home/en-global/
If you still have other questions regarding missing bank transactions, feel welcome to add a reply below. I'll be glad to answer them for you.
Another option, use one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.
https://www.moneythumb.com/?ref=110
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