Hi I am setting up quick books - my company is in Zimbabwe but I cant find the zwd or zwl (local currencies as an option). Is it there - or does it mean I cant use?

Thank you for reaching out to us here on the Community page, @faraimose.

Currently, the Zimbabwe Dollar (ZWD) currency is unavailable in QuickBooks Online. It may show Zimbabwe Dollar (ZWD) as the home currency but it uses the United States Dollar (USD). Zimbabwe uses both USD and ZWD. At this time, QuickBooks Online (QBO) uses USD as the official currency. This is the reason why the system won't show ZWD for multi-currency.

However, I'll take note of this and pass along the information to our product developers. This way, they'll be able to review and work on the feature as soon as possible.

For additional information about multi-currency, you can read this article: About Multicurrency.

Tap on me if you have any other questions. I'm always happy to help. Have a good day!

Thanks got it - now working on invoice customization - is there a way to change invoice tax narration to show "Total VAT" as opposed to "Total Tax" in the invoice total summary? My invoice legally has to display the total VAT and narrate it as such. Thanks

Hello there, faraimose,

You can import your own custom form style for invoice. This will let you change Total Tax to Total VAT.

Here's how:

1. Let's make sure to turn on your Import Style. Simply click the Gear icon and select QuickBooks Labs, then toggle the Import Style button to turn it ON.
2. Once done, Go back to Settings and select Custom Form Styles.
3. Click New Style and select Import style.
4. Select Invoice as form type.
5. You can also check the Download instructions & samples before uploading your document file.
6. Click Upload your DOCX file to upload your file and select Next.

You can create different sample designs using these feature to highlight your brand. For more details, you can check this article: Import custom form styles for invoices or estimates. Here's another one: Customize your invoices, estimates, and sales receipts in QuickBooks Online.

Let me know if there's anything else I can help you with.

I see that the ZWL or ZWD is still not available. 

The default USD setting is fine if you are only using one currency. However I need to set multi currency, one being USD, the other ZWL.

How do you propose we handle this scenario? 

@KarynMojo 

Consider switching to QB Desktop US version

Deploy a private cloud should you need to access you file(s) by internet connection.

Hi @KarynMojo , if you prefer to subscribe QB desktop US version here link you'll need to click : https://quickbooks.grsm.io/US or https://quickbooks.grsm.io/us-promo . Glad to assist you.

We would need to do cloud hosting then, the one branch is in Zimbabwe and the other in South Africa. Is there any recommendations on this front?

We were wanting to use add on apps like Method: CRM and Shop Monkey in conjunction with QB Online. Are this still available on QB Desktop? 

Your advice and assistance is truly appreciated!

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@KarynMojo1 wrote:

We would need to do cloud hosting then, the one branch is in Zimbabwe and the other in South Africa. Is there any recommendations on this front?

 

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@KarynMojo1 

Do you need deploying a private cloud to combine LAN users and remote users working on the same file? or do you prefer to put your license and company file(s) on a QB cloud hosting?

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@KarynMojo1 wrote:

We were wanting to use add on apps like Method: CRM and Shop Monkey in conjunction with QB Online. Are this still available on QB Desktop? 

If you are using M:CRM now, it supports both QBO and QBD. Shop Monkey only supports QBO. You may need a 3rd party tool to import data into your QBD file. You may schedule an automatic daily import if required.

https://transactionpro.grsm.io/qbd

You may purchase a one time license thru a partner/reseller for a lower price. Make sure you secure a free upgrade option to QBD 2021.

This seems like one huge big effort to simply try and accommodate a currency?

I think we may need to look at alternatives outside of QuickBooks unfortunately. 

@KarynMojo1 

Contact us should you need to purchase a 3rd party migration service from QBO South Africa.

Contact M & J we can add it for you https://mjconsultants.co.zw/quickbooks-online-zimbabwe/

and any other inquiries feel free to contact us..vitaltech..also accredited pro advisor for online, customization for fiscalisation and Zimra requirements

Hi there, I am now also setting up Quickbooks for a Zimbabwean company and see that the Zim dollar is still not set up. Has there been any progress on this? I need multi-currency ZWD and USD. Thanks in advance

Thanks for joining us here, FBallance.

I'd like to let you know that Zimbabwe Dollar is still not available in QuickBooks Online. You'll want to add a feature request about adding it in the list of supported currencies. 

All customer suggestions and feedback are forwarded to our product engineers to be reviewed when new updates are designed. Here's how: 

1. Go to the Gear icon and select Feedback.
2. Type in your feedback and suggestions about adding the Zimbabwe Dollar in QBO.
3. Click Next to submit them.

In the meantime, you'll want to enter and use your own exchange rate using a dummy currency. Here's an article as a guide: Enter and Use Your Own Exchange Rates.

Feel free to check out these articles to get more guidance and information when managing multiple currencies in QBO: 

• Mixing Currencies in Journal Entries 
• Add a Supplier with a Foreign Currency in QuickBooks Online 

The Community is always here if you have other questions for us. We're here to make sure you get the help that you need. 

@FBallance 

You may consider switching to another app