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Advanced_User
Level 3
posted
‎August 24, 2021 08:02 AM
last updated ‎August 24, 2021 8:02 AM

MISLEADING ADVERTISING Plus is advertised at a discounted rate on your website of R147.31 Yet upon signing on new clients through QBOA, the discounted price is R298.90

...Please explain. This is highly embarrassing, clients might dump me before even sign-on. Here's the link, scroll down to see the pricing: https://quickbooks.intuit.com/za/oa/online-accounting-software-for-small-business/?gclid=Cj0KCQjwsZK...
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4 Comments 4
Archie_B
QuickBooks Team
QuickBooks Team
‎August 24, 2021 10:04 AM

MISLEADING ADVERTISING Plus is advertised at a discounted rate on your website of R147.31 Yet upon signing on new clients through QBOA, the discounted price is R298.90

Hello there, arifkhanadvisory.

 

I'm glad to share some information about the prices and discounts offered for the QuickBooks Online subscriptions.

 

Currently, the discount offered in the website is 70% off for the first 3 months. Any discounts offered in the website may change from time to time. That being said, rates depends on each subscription's original rate and any discounts. 

 

I'm adding this article for more information about the subscription's pricing: Understand your QuickBooks Online subscription rate.

 

Let me know if you still have other questions or clarifications about it, I'll be here to answer them. Have a good one!

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Advanced_User
Level 3
‎August 24, 2021 11:46 AM

MISLEADING ADVERTISING Plus is advertised at a discounted rate on your website of R147.31 Yet upon signing on new clients through QBOA, the discounted price is R298.90

You have explained why rates change from time to time but my question was why the prices charged through QBOA invitation do not correspondingly change. - Should the client ignore the QBOA email and instead purchase directly from your website?

 

Secondly, as the special is about to expire, does the client have to choose between taking advantage of the discount and the free trial month?

 

Please answer these specific queries, as canned replies will not do.

Looking forward to your kind assistance.

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TirzahC
QuickBooks Team
QuickBooks Team
‎August 24, 2021 01:28 PM

MISLEADING ADVERTISING Plus is advertised at a discounted rate on your website of R147.31 Yet upon signing on new clients through QBOA, the discounted price is R298.90

I appreciate you giving QuickBooks the opportunity to meet your business needs and would be happy to provide some clarification on this pricing question, arifkhanadvisory.

 

The price for promotion is subject to change and we currently have 50% off for 3 months. Once the trial expires, the program will set the subscription to its original amount. You can only avail of the 50% discount price if you purchase it directly. For more details, check out this article. This link also has a summary of the features available in each plan: 2021 QuickBooks Online Pricing Update for Essentials, Plus, and Advanced

 

I would also recommend contacting our support team.  They can provide you a precise explanation about rates, charges, and fees. Here's how you can reach them:

  1. Click on Help at the top.
  2. Press on Contact Us.
  3. Enter a brief description of your concern in the What can we help you with? box.
  4. Hit on Let's talk.
  5. Select on Start a chat.

To get more details about the price increase, you can go through the following pointers below. These will provide you the new pricing lineup, as well as the new and improved features in QuickBooks Online:

I’ll be right here to help if you have other questions or concerns about billing. Just add a comment below. Always take care!

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ShannonK
Level 2
‎August 13, 2024 09:41 AM

MISLEADING ADVERTISING Plus is advertised at a discounted rate on your website of R147.31 Yet upon signing on new clients through QBOA, the discounted price is R298.90

QBO Consistently misleads and has false advertising and hides behind small print in their terms and conditions!

 

This company I wish would be held liable and I would love to jump on board of a law suit against a company like this!

 

They consistently sell their product under false pretenses and claim their products do "x" and it doesn't.  I wish someone would start a class action lawsuit against QBO!

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