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johannkruger
Level 1

I have a premier 2018 backup where can I get the download link for the correct install file?

 
10 Comments 10
JayneusR
QuickBooks Team

I have a premier 2018 backup where can I get the download link for the correct install file?

Hello there, Johann.

 

In South Africa, Intuit no longer supports the QuickBooks 2018 Premier version of QuickBooks Desktop, as it is an older version of the software. As a result, the download links for this version are no longer available on the official website.

 

If your company file originates from the United States, Canada and United Kingdom you can download the installer using this link: Download and Update.

 

Please note that you'll need both the License Number and the Product Code to install the software and restore the backup file.

 

Feel free to use the Reply button below if you have any further questions or need assistance with QuickBooks.

johannkruger
Level 1

I have a premier 2018 backup where can I get the download link for the correct install file?

Hi JayneusR

Thank you kindly for your reply.

I have tried the USA install and it does not allow me to access the data. ( the Data is South African)

Is there a newer version of QuickBooks that I can restore the 2018 Premier backup on ?

I just want to be able to see and report on the data?


Kind regards

JamaicaA
QuickBooks Team

I have a premier 2018 backup where can I get the download link for the correct install file?

QuickBooks data files are region-specific, so you need to upgrade to a matching regional version, johann.

 

Since you have South African data, only a matching version can read, restore, or upgrade the data. It's the reason why other regional versions, like the U.S., cannot open your file due to compliance and localization differences. That said, I would like to know where you bought your subscription from, as QuickBooks Desktop is available in the US, CA, and the UK.

 

If you subscribed using the UK version, we're unable to restore your backup file because of the discontinuation. Otherwise, try the installer link shared by JayneusR above if your company file is from the United States or Canada. Alternatively, you can view and run reports by running a trial version.

 

Check out this article based on the U.S. region to help you in case you encounter issues when reinstalling QBDT: Fix errors when activating QuickBooks, or adding license and product numbers. Although you're from a different region, this also applies to you.

 

Don't hesitate to leave a comment below if you have any other questions about restoring your backup file or getting a trial version for QBDT. We'll be here to provide more resources for you.

johannkruger
Level 1

I have a premier 2018 backup where can I get the download link for the correct install file?

Hi JamaicaA

Thank you for your reply, 

Where can I download a trial version in which then backup I have, can be restored?
My backup is generated with South African version or Premier 2018

Kind regards
Johann

GianSeth_A
QuickBooks Team

I have a premier 2018 backup where can I get the download link for the correct install file?

Hello, Johann. Based on current limitations, the only available trial versions for QuickBooks Desktop (QBDT) are for the US and Canada editions. QuickBooks no longer provides downloadable trial versions for South Africa, including Premier 2018.

 

Since your backup file was the South African version of QuickBooks, it cannot be restored or opened using a trial version of the US or Canadian editions due to region-specific compliance, localization, and format differences. 

 

To retrieve or access your data file, you would need to locate the original installation file or contact QuickBooks South Africa support for options regarding reinstalling or upgrading the software. Given the circumstances, a trial version from other regions, such as the US or Canada, will not read or restore your South African data.
 

Live chat is available 8AM - 6PM SAST Monday - Friday.

Let us know if there’s anything else we can help with.

johannkruger
Level 1

I have a premier 2018 backup where can I get the download link for the correct install file?

QuickBooks South Africa Support is unable to help me and tries to direct me to 3rd party solutions with no guarantees that they will be able to convert my data.

This is very peculiar, How can I not get an install file on which I can restore the 2018 Premier backup file I have??

Any one have a link to the correct install file?

Surely in Quickbooks one should have the tools to restore a backup and just be able to view the data, or convert the data to a current version even?

Weird that this is so difficult to find?

Kind regards

Lyn_D
QuickBooks Team

I have a premier 2018 backup where can I get the download link for the correct install file?

We appreciate your troubleshooting efforts and understand your need for clear solutions to obtain the correct install file for QuickBooks Premier 2018 to restore your backup, Johann.

 

QuickBooks Desktop (QBDT) is available only in the US, CA, and UK versions. However, the UK version has been discontinued.

 

If you're using the discontinued QBDT UK version, you can still install the software and restore your backup file. Just ensure you have the License Number, Product Code, and a device that meets the system requirements. Then, follow the steps below:

 

  1. Visit this link.
  2. Click on the dropdown and select the Country, Product and Version.


     
  3. Then, Search after.
  4. Select your product by clicking Download.


     
  5. Follow the onscreen steps to continue.

 

If you're using the US or CA version, you can download the trial via this link and select Get a trial version. You'll then receive an article tailored to the version you choose. Follow the steps to download a 30-day trial of QBDT.

 

Reply to this thread if this answers your question or if you need further assistance.

SIAB
Level 7

I have a premier 2018 backup where can I get the download link for the correct install file?

@johannkruger 

You can use the trial version of QB Desktop 2021 to access your historical data for good. You should contact @Fiat Lux - ASIA directly by email for assistance.

johannkruger
Level 1

I have a premier 2018 backup where can I get the download link for the correct install file?

It appears there are NO trial version of Quickbooks Desktop for South Africa..

My backup is Premier version 2016 South Africa..

Any one have an install file for this version ( South Africa)?

None of the other country versions are working for me

SIAB
Level 7

I have a premier 2018 backup where can I get the download link for the correct install file?

Have you contacted Fiat Lux?