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PER087
Level 1

Need Validation Code

 
8 Comments 8
RCV
QuickBooks Team
QuickBooks Team

Need Validation Code

Let me route you to the correct support to get your validation code, PER087. 

 

If you purchase a QuickBooks Desktop software installation disk, we can find the license information or validation code on the sticker in the packaging. We can also find it in the confirmation email if you have purchased the software online.

 

If you have lost them, you'll have to contact our Technical Support Team to get the code. Our support agent can review your account in a secure environment and provide an activation code. I've included some steps to contact support below. 

  1. Click (?) Help on the top menu.
  2. In the QB Assistant enter the topic you need help with. You can also enter questions.
  3. Select to connect with a live support agent.
  4. Choose Start a chat with a support expert. Live chat 24/7 (M-F).

 

Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

 

Feel free to update us after contacting our support as I want to ensure this is resolved for you. Take care always.

2026726410
Level 1

Need Validation Code

Good Dat

 

Customer 
License 
Product 
[PII information removed by moderator]

 

need a Validation code vir instalation on ne computor

 

LeizylM
QuickBooks Team

Need Validation Code

Hi there. I'll help you direct you to the right support to get the validation code. 

 

Validation codes are used to activate QuickBooks Desktop. To get the code, I'd suggest contacting our Customer Support Team. They also have the tools to access your account in a secure environment and help you activate your QuickBooks.

 

Make sure you're able to log in to Customer Account Management Portal Site (CAMPS) as the primary admin. Then, find the license code there before contacting our support.

 

I see that you had some issues getting in contact with them. I've included the steps with the official link to get in touch below:

 

  1. Head to this link: Contact Us.
  2. Scroll down to the Get in touch section.
  3. Click the Contact Us button.

 

After activating QuickBooks successfully, you can start setting up your company file. If you need help, we have a number of help articles to guide you through the processes. 

 

Please let me know if you have any other questions about QuickBooks reactivation. Don't forget we're here to help you so you can start your business.

wernerh
Level 1

Need Validation Code

I'm installing QB on a new PC and i need to activate the product again. i will do this with all our agents. Please can you give me the validation code or assist with the online activation as it is not working. 

Kevin_C
QuickBooks Team

Need Validation Code

Hello there, @wernerh. I'll share some insights about how you can seamlessly reactivate a QuickBooks program on a new computer.

 

Based on your scenario, it seems that you're using QuickBooks Desktop (QBDT) since you're being asked for a validation code when moving to a new PC. It is only available in the US, UK, and Canada regions.

 

If you're using a supported version, you can manually activate your QBDT account using these steps:

 

  1. Open your QBDT company and select the Help menu.
  2. Next, click the Activate QuickBooks Desktop option.
  3. From there, follow the steps on the screen to verify your info.

 

Here's an article for your reference: Activate QuickBooks Desktop for Windows.

 

However, if your QBDT version is no longer supported, I recommend reaching out to our Phone Support team to further help you activate it. They can pull up your account in a secure place and provide a validation code that you can use.

 

  1. From the Help menu, select QuickBooks Desktop Help.
  2. Next, click Contact Us.
  3. From there, enter a brief description of your issue. Then, select Continue.
  4. Sign in to your Intuit account, select Continue and then Continue with my account.
  5. You'll receive a single-use code. Enter it and select Continue.
  6. Select to Chat with us or Have us call you.

 

Furthermore, you can visit this article to learn more about fixing issues related to your product and license numbers: Fix activation, license, and product numbers issues. Please note that this article is applicable to the US version.

 

I'm always here, ready to lend a hand if you have other concerns about activating your account. Take care.

Fiat Lux - ASIA
Level 15

Need Validation Code

@wernerh 

Do you have QB Desktop UK version? 

Amarabn_22667
Level 1

Need Validation Code

I have a desktop QuickBooks pro 2016

MichaelaS
QuickBooks Team

Need Validation Code

Thanks for joining the thread, @Amarabn_22667.

 

I'd want to ensure that you'll get a response accordingly. May I ask if you need a validation code? Do you need help installing or setting up your QuickBooks copy?

 

Please provide additional details on your needs so we can determine ways to fix them. 

 

I'll be right here whenever you get back. Have a good day ahead.