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Level 2

Customer or "Bill to" details on invoice

Please help... 

 

I am using QBO Simple Start. 

 

The customer details that I have entered in the customer detail field is not showing on the invoice. The customer needs their VAT and registration number to be displayed on the invoice. Am I missing a minor detail in the setup? How can I fix this? 

 

Solved
Best answer October 28, 2019

Best Answers
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QuickBooks Team

Customer or "Bill to" details on invoice

I've tried this in my company, and I'm here to share the steps with you, Izzy8.

 

The VAT Registration No. won't show up on the invoice if you haven't set up the VAT feature.

 

Let's set it up by following these steps:

  1. On the left panel, click VAT and then select Set up VAT.
  2. From the Set up VAT page, choose the Start of VAT period, Filing frequency, Reporting method, and your VAT Registration No..
  3. Click Next, and then select Got it.

That should display the VAT Registration No. when you print your customer's invoice.

 

For reference, here's an article on how to set up sales GST/VAT rates and use them on forms? (International QBO).

 

Please update us with the result. You can also reply on this post if you have other questions. Have a wonderful day ahead!

View solution in original post

3 Comments
Highlighted
QuickBooks Team

Customer or "Bill to" details on invoice

I've tried this in my company, and I'm here to share the steps with you, Izzy8.

 

The VAT Registration No. won't show up on the invoice if you haven't set up the VAT feature.

 

Let's set it up by following these steps:

  1. On the left panel, click VAT and then select Set up VAT.
  2. From the Set up VAT page, choose the Start of VAT period, Filing frequency, Reporting method, and your VAT Registration No..
  3. Click Next, and then select Got it.

That should display the VAT Registration No. when you print your customer's invoice.

 

For reference, here's an article on how to set up sales GST/VAT rates and use them on forms? (International QBO).

 

Please update us with the result. You can also reply on this post if you have other questions. Have a wonderful day ahead!

View solution in original post

Highlighted
Level 2

Customer or "Bill to" details on invoice

The QBO business is not registered for VAT. It's just the QBO company's client/ customer that needs that information on their invoice. 

 

Highlighted
Level 2

Customer or "Bill to" details on invoice

Thank you RenjolynC.

 

I changed the VAT as you suggested... It does show on the invoice now.