Re: How to add discount per item in an invoice ?

ChristineJoieR · ‎December 01, 2022

Thanks for sharing this with us, @Dynobrit.

It appears that you require a feature that matches your expectations. I'm here to share how to submit feedback to our developer in QuickBooks Online.

Since adding a discount per item within the invoice isn't available, we can send product suggestions to them.

Here's how:

At the top, click the Gear icon, then hit the Feedback button.
Fill in the box with your comments or product suggestions. Then click Next to submit.

Once done, your feedback will go to our Product Development team to help optimize your QBO expertise.

I also encourage visiting our QuickBooks Blog page from time to time to stay current on the latest news and updates about QBO.

Additionally, if you need to organize and keep track of your customers as your industry expands. Here's a guide on how to add customers and keep your customer list up to date: Add and manage customers in QuickBooks Online.

Drop me a message if you still need concerns within your QBO account. The Community is always here to assist you. Take care.

Travis94ZX · ‎March 24, 2023

Yes another QuickBooks KB that is inaccurate. There is no "Add Subtotal" option for me.

FritzF · ‎March 24, 2023

Hi there, Travis94ZX.

Thanks for joining this conversation. Allow me to chime in and share details about adding a discount on invoices in QuickBooks Online (QBO).

The Add Subtotal option is located below the Product/Service column. Also, if you turned on the Discount feature in the Account and Settings, you should have a Discount percent/value section below the invoice's Subtotal.

Below is the sample screenshot from my test account.

If you don't see these option, let's sign in to your QBO using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses.

Here's how:

Press Ctrl + Shift + N (Google Chrome).
Ctrl + Shift + P (Firefox).
Control + Option + P (Safari).

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

To know more about managing and adding discounts on an invoice in QBO, consider checking out this article: Add a discount to an invoice or sales receipt in QuickBooks Online.

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

Please let me know in the comment section below if you have more questions about invoices or anything else. I'm more than willing to assist. Keep safe.

Valint · ‎May 18, 2023

This is not the option.

If I have 10 different types of items and want to add different discounts to each group of products. I will need to do a few subtotals, separate groups from single items and add a few "discount products" with different discounts and try to not make a mistake because of this overloaded page.

Another thing is the customer - when he received an invoice he sees the price ot the item and call me saying " I thought you gave me cheaper price than it shows on the incoice" and I have to explain to him that he need either look down the page and see applied discount on whole invoice or check subtotal of the grouped items and check discount over there. And I got another question straight away - " So what is the price of the item than?"

Customers are lazy, the want to see item price on the right, final price with discount included.

It is especially important if you give a quote on the list of the materials and they compare to the competitors by line... what they see is a higher price straight away. They do not look at subtotal and "discount item" and calculate after the price. It affects business a lot when you cannot provide clear pricing.

Quickbooks in India, France already have this feature. It is simple and works fine. I asked about this feature 5 years ago and nobody even touch this question. I see many questions in your discussion board, but the only advice is to do "discount item"

Sad.

Rasa-LilaM · ‎May 18, 2023

Hello there, Valint.

I can see how vital it is for your company to integrate the automation function for a discount per item on the invoice. This feature saves you time and improves your overall QuickBooks working experience. Let's send this idea directly to our engineers so they can consider it in upcoming releases.

Here's how:

Tap the Gear icon in the upper right and choose Feedback under Profile.
This will open a window where you can enter your suggestions.
Make sure to key in your feedback in the field box.
Click Next to submit it.

In the meantime, let's create a discount item for each group of products to keep your sales records accurate. Here's an article that outlines the steps on how to accomplish the task: Add a discount to an invoice or sales receipt in QuickBooks Online.

You can visit the QuickBooks Blog to learn the latest innovations and features added to the program. I want to ensure you have the resources to organize your sales forms and handle other customer-related transactions. The following links cover topics such as processing refunds and managing your company's income and payments, to mention a few:

Drop a comment below if you have additional questions about managing invoices and other accounting activities. I'll jump right back in to answer them for you.

mfsexton · ‎June 16, 2023

I just started using Quickbooks. I can't believe that the basic feature of adding a line item discount is not available or that it requires a workaround to apply a discount to a specific line item. This is ridiculous. I did get five Quickbook points for reading an ariticle. I would prefer Quickbooks spend it programming energy on implimenting a basic feature that has been in discussion for at least three years.

To be clear, you should be able to enter a product and apply a specific discount to that product without much effort. This is a basic feature of any invoice system.

Valint · ‎August 21, 2024

Feedback was given, it is already 6 years since nobody cares.

Looks like there are two and a half subcontractors from freelance dot com working as devs for QB - that is why this option will never be available.

In their priority only integration of paid plugins so QB can get more money, that is all.

Embarrassment!