Registering QuickBooks to BIR Philippines as a CAS (Computerized Accounting System) - RMO No. 9-2021

MrKim · ‎March 11, 2022

To be able to legally use Quickbooks for our businesses in the Philippines, we must register it as a CAS (Computerized Accounting System) to the BIR (Bureau of Internal Revenue).

For this application, we (Business Owners) must submit the technical details to the BIR such as but not limited to:

1. Software Name

2. Version Number

3. Release Number and/or Date

4. Type of Software*

5. Database Platform and Version No.

6. Software Provider’s Name

7. Software Provider’s Address

8. Joint Sworn Statement of Quickbooks and "Registered User"

(Full texts and Annexes of Requirements can all be found at :BIR Philippines Memorandum Orders 2021 under RMO No. 9-2021: Prescribing the Simplified Guidelines and Procedures on the Use of
Computerized Accounting System (CAS), Computerized Books of
Accounts (CBA), and/or its Components, including Electronic Storage
System (ESS), Middleware and Other Similar Systems )

Who can we contact and where can we request such details and requirements?
These are the hoops I need to jump into before I can even use Quickbooks for my business. Paying for the Quickbooks subscription or Mapping Philippine's taxes in the software alone is not enough. I hope to hear from you soon, because if I cannot legally use Quickbooks, then I must look for another CAS that can be registered here in the Philippines to open up my business in the quickest time.

MichelleBh · ‎March 11, 2022

I can help get those requirements, @MrKim.

I'll make sure you can get all the CAS (Computerized Accounting System) - RMO No. 9-2021 requirements as soon as possible. Thus you can start your business shortly.

You can get the eight requirements with the help of our Customer Care Team. With this, I'd recommend contacting them so you can submit this to BIR without a moment's delay.

Here's how:

Go to the Help menu, then select Contact Us.
Type your concern in the box and tap Let's talk.
Click Start a chat.
Complete the required data and submit the request.

Make sure to contact them within business hours to ensure a swift response.

Feel free to visit our Global Help Articles and Business discussion page for your future reference. These pages help you supervise your business.

Always remember that you can continuously ask any questions you may have about QuickBooks. We're always here to help you. Welcome to QuickBooks family in advance, Kim.

MrKim · ‎March 28, 2022

Thanks for you reply @MichelleBh !
I keep trying this route, but I keep getting this message:

I am still not able to get the details I need for my registration.

ShiellaGraceA · ‎March 28, 2022

This isn't the impression we want to leave you with, @MrKim.

Allow me to share another way to get reach to our Customer Care Support. Our Payroll Support is open all day from Monday-Friday. You'll want to use a different browser in accessing our support site. Below are the list of supported browsers.

Google Chrome version 78 or newer.
Mozilla Firefox version 76 or newer.
Microsoft Edge version 75 or newer.
Safari version 12 or newer.
Opera version 68 or newer.
Samsung version 10 or newer.

Next, access our support again. Here's the link: QuickBooks Contact Us.

You can also click this link to Start a Message. You can send an email to our support. One of our support representatives will respond to you within 24 hours.

I'm also attaching this link to help you manage QuickBooks-related tasks. It contains topics and video tutorials. Just click on the title that'll fit your concern: QuickBooks Online Learn and Support.

Please let me know how it goes, I want to ensure you're able to register your QuickBooks account. Take care and have a nice day ahead.

MrKim · ‎April 01, 2022

Thank you all for the replies, I was able to have a live chat with your support and I can't believe they have no idea about this. Looks like Quickbooks is not legally registered in the Philippines. I might just look for other systems that have already processed their registration with our Internal Revenue.

Good luck to everyone searching for answers about this as well.