Thank you so much Charies_M, problem solved.

Likewise, stay safe and have a great day!

Hello, 

Just found this post, I am having a similar issue however, Inventory is not a selectable option on the drop down menu. Only Service and Noninventory. 

I tried to do fancy screenshots, but was unsuccessful

Any help would be great. 

Thanks 

Hi LackMacM!

The inventory tracking feature is available in the QuickBooks Online Plus plan, and you'll want to enable it in the settings, so you can import your items. If you're not using the Plus plan, you can go to your Billing & Subscription page and upgrade your plan.

Enable to Inventory tracking feature in the settings:

1. Click on the Gear icon in the upper-right hand corner.
2. Choose Accounts and settings.
3. Go to Sales, then Products and Services.
4. Enable Track inventory quantity on hand.
5. Click Save and Done.

After this, you can import your inventory items using the steps that Charies shared. You can also check out the article she shared.

If you have other questions in mind, you can always go back to this thread.

I'm having the exact same issue when trying to Import Items with QuickBooks Online Plus, and I do have Track Stock on hand enabled. What else could I be missing?

Thanks for joining us in this thread, scstock.

Have you tried the steps provided in the earlier responses? If so, I would recommend reaching to our Chat Support Team for QuickBooks Online International. They can take a closer look at this to determine what's causing the issue. 

Here's how:

1. Click Help in the upper right-hand corner of QBO.
2. Type in "support" or "contact support" and press Enter.
3. Select Contact Support Team.
4. Type in "support" or "contact support" again and press Enter.
5. Click No, I still need help.
6. Select Contact Support Team one more time.
7. Click Start a chat. 

Don't hesitate to reach out to us again if you need anything else. 

Yes, I had tried the previous steps.

Contact Support Team is not an option when I type support into the Help dialogue

I worked out what i was doing wrong. 

On the sample data, i hadn't scrolled enough to the right and found the stock on hand column. It needs to have a value for it to read the import. for me it was stock on hand qty = 0 all the way down. Worked like a charm

Support were very helpful - I had to use the Sample File as a starting point as for some reason QBO would not accept the word "Stock" from my file but did accept it from the sample file.

Inventory type not present when importing on QuickBooks Online

Thanks for joining in this conversation, @Atul5. I'll be happy to assist you in importing items as Inventory type into QuickBooks Online (QBO).

First, it's important to note that inventory features are available for QBO Plus, Essentials, and Advanced. If you're not subscribed to one, I recommend upgrading your plan to start tracking your inventory. 

If you haven't yet, enable inventory tracking in your settings. Here's how:

1. Go to the Gear icon and select Account and Settings.
2. Click the Sales tab.
3. Go to the Products and Services section and select the pencil icon to edit.
4. Switch the Show Product/Service column on sales forms option. Turn on both Track quantity and price/rate and Track inventory quantity on hand.
5. Click Save, then Done.

If you've already performed these steps, I suggest reviewing the format of your CSV file to ensure you've included Inventory as the item Type. Then, reimport it to reflect the changes. 

Additionally, you can group products and services into different categories to keep them organized. 

Keep in touch if you have further queries about importing products as inventory type in QBO. Just leave a reply below, and I'll get back to this thread to answer them. Stay safe, and have a good one.

I am using QBO plus. I already performed all above steps still no luck. I have 272 items need to upload from csv files. Can you please check why it’s only giving options non-inventory and services but not inventory?

Hi there, @Atul5.

I understand the importance of uploading your inventory items to your QuickBooks Online account. Since you have already performed all steps above and the problem persists, I recommend contacting our QuickBooks support team so they can investigate the root cause of this problem and apply a resolution quickly. Rest assured, this case will be taken seriously by our support so you can continue with your business after you import your inventory items.

Here's how:

1. Head to this link: Contact Us.
2. Select QuickBooks Online product and click Continue.
3. Select Contact Us and choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

After importing your inventory items, you can use reports to see your sales and inventory status. You can also see your best sellers, what's on hand, the cost of goods, and more.

If you have additional concerns besides being unable to import inventory type items, feel free to reply below. I'm always here to assist you.