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Can QuickBooks Online Payroll be used in The Turks and Caicos Islands if we have the USA version of QuickBooks Online Advanced?

Good Day,

I are located in the Turks & Caicos Islands (TCI) (1 hour & 45 min away from Miami), and we are currently subscribed to QuickBooks Online Advanced USA version.

However we wish to have QuickBooks Online Payroll purchased and this now brings my questions:

1. Is QuickBooks Online Payroll available for us here? I saw that we can purchase it and also talked to a few users on Island who have the QuickBooks Desktop USA version and use QuickBooks Payroll, so I want to know if we can use the same for QuickBooks Online.

2. Because we use the USA version, is this linked to anything in the US or it is just set up for US tax purposes and we can amend the item list to use here in TCI?

3. Is there an option to send employees their pay slips after the QuickBooks Payroll has calculated employees salaries/wages?

Thank you for your prompt response.

 

Regards,

Jonathan

Solved
Best answer 09-26-2019

Accepted Solutions
QuickBooks Team

Thanks for outlining your concerns above, Jonathan. For y...

Thanks for outlining your concerns above, Jonathan.

For your first question, the QBO International versions don’t currently have a built-in payroll feature. We only offer payroll service to the following countries:

  • United States
  • Canada
  • United Kingdom
  • Australia

However, you can look for a third-party payroll app that can integrate with the system. I recommend contacting directly the app's Customer Support Team to confirm if they can connect with QBO. Once verified, they can help you with the integration setup. For more details, go through this article: https://community.intuit.com/articles/1777290.

Second, you can have the payroll service to be added on your QBO Advanced US subscription. Just go to the Add-ons – 50% off section on the Advanced column through this link: https://quickbooks.intuit.com/pricing/. Please take note the payroll account is set up for US tax purposes. With this, there isn’t currently a way to amend the item list to use there in TCI.

In case you choose the Self-Service Payroll on the website, check out this article: QBOP. This article provides resources to help you set up and process payroll, manage employees, pay and file your taxes. For Full Service Payroll, here’s a great resource hub you can refer to: QBFSP.

Third, you’ll have the option to invite your employees to view their paychecks and W-2’s online. Please take note this is only available for the US region. For detailed steps, see this article: Give Employees Online Access To Paystubs and W-2's. Once your employees accept the invitation, they can now view, download, or print them.

Like you, I’m sure that other users in TCI would love to have this feature as well. I want you to know that I'll take note of this. This way, I can share this preference to our product engineers for future updates.

Please know that you’re always welcome to drop by again if you have any other concerns. I'll gladly help. 

Take care always, 

Raymond

View solution in original post

1 Comment
QuickBooks Team

Thanks for outlining your concerns above, Jonathan. For y...

Thanks for outlining your concerns above, Jonathan.

For your first question, the QBO International versions don’t currently have a built-in payroll feature. We only offer payroll service to the following countries:

  • United States
  • Canada
  • United Kingdom
  • Australia

However, you can look for a third-party payroll app that can integrate with the system. I recommend contacting directly the app's Customer Support Team to confirm if they can connect with QBO. Once verified, they can help you with the integration setup. For more details, go through this article: https://community.intuit.com/articles/1777290.

Second, you can have the payroll service to be added on your QBO Advanced US subscription. Just go to the Add-ons – 50% off section on the Advanced column through this link: https://quickbooks.intuit.com/pricing/. Please take note the payroll account is set up for US tax purposes. With this, there isn’t currently a way to amend the item list to use there in TCI.

In case you choose the Self-Service Payroll on the website, check out this article: QBOP. This article provides resources to help you set up and process payroll, manage employees, pay and file your taxes. For Full Service Payroll, here’s a great resource hub you can refer to: QBFSP.

Third, you’ll have the option to invite your employees to view their paychecks and W-2’s online. Please take note this is only available for the US region. For detailed steps, see this article: Give Employees Online Access To Paystubs and W-2's. Once your employees accept the invitation, they can now view, download, or print them.

Like you, I’m sure that other users in TCI would love to have this feature as well. I want you to know that I'll take note of this. This way, I can share this preference to our product engineers for future updates.

Please know that you’re always welcome to drop by again if you have any other concerns. I'll gladly help. 

Take care always, 

Raymond

View solution in original post