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This isn't the kind of impression that I'd like you to have and we know how much time it can take when something isn’t working the way you need it, @alanchai.
We have an ongoing issue where Sales Beta UI when switched will result to page keeps on loading. Our engineers are working together to permanently fix the issue. In this case, I'd recommend reaching out to our Customer Support Team.
They'll add you to the list of affected users and send you an email notifications once there's an update on this case. Here's how:
Feel free to visit our article page for more insights about managing your business on your account: Help Articles
Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. You have a good one.
Hi alanchai,
Welcome to the QuickBooks Community. Thank you for trying the new experience for estimates and invoices, and for sharing the result. Normally, it shouldn't affect your connection (loading issue), so you might just be having some random browser issues. So let's do some steps to check this out. Then, you can go back to the original layout afterward.
We can start by signing in to your QBO company using a private window. This step will disable the extensions and stops the cache from saving your search history.
If you won't have a loading issue anymore, you can clear your browser's cache. If not, please use a different browser to see if this only happens to the one you are using.
Here’s how to switch to the old experience:
If you decide you prefer the new experience, you can switch back any time:
Please don't hesitate to reach back out if you have any other concerns. Take care and have a good one!
This isn't the kind of impression that I'd like you to have and we know how much time it can take when something isn’t working the way you need it, @alanchai.
We have an ongoing issue where Sales Beta UI when switched will result to page keeps on loading. Our engineers are working together to permanently fix the issue. In this case, I'd recommend reaching out to our Customer Support Team.
They'll add you to the list of affected users and send you an email notifications once there's an update on this case. Here's how:
Feel free to visit our article page for more insights about managing your business on your account: Help Articles
Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. You have a good one.
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