Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello rosedj1219,
I hate to see you go, but I'll be sure to guide you in canceling your subscription.
Before we do this, please know that for paid subscriptions, we'll keep the data for up to a year. You can consider printing your forms and reports you might need in the future.
To cancel your QBO subscription:
Lastly, thank you for choosing QuickBooks for your business. We're happy that we're able to serve you through this product. We hope to see you again should you have another business in the future.
Please don't hesitate to go back to this thread if you have other questions in mind. Have a good day and stay safe!
Thanks for joining the thread, @jk5933,
The Settings section as described by JessT is the little cogwheel icon (⚙) you see the the top-right section of your QBO account. To successfully cancel your payroll, perform the steps below:
If you we're billed for the subscription fee just recently, I recommend contacting our Support Team first to discuss your billing and refund options. To get in touch with us:
Also, before you cancel your payroll subscription with us, make sure that you have done the following:
After the termination your data will be available in "Read Only mode" for a certain period of time. See this link to learn more: Cancel your QuickBooks Online subscription
To print reports:
You may also visit our apps website to find tools to back up your QBO data. Here's the link: https://apps.intuit.com/app/apps/home
Thanks for using QuickBooks and please feel free to come back here for other questions. I'll be more than happy to help. Have a good one!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.