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jadesasam
Level 1

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

 
7 Comments 7
Rea_M
Moderator

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

You can print voucher checks regardless of your QuickBooks Online (QBO) plan, Jade. Let's fix it to keep you going with your task.

 

Before we start, I'd like to verify if you've encountered an error while trying to print voucher checks. Any additional details would be helpful for me to provide the appropriate resolution for your concern.

 

If you're having trouble printing in Windows because you're getting errors and unexpected results, like PDF issues, blank screens, etc., please see this article to guide you with the troubleshooting process: Fix QuickBooks Online printing issues on browsers for Windows.

 

If you're unable to print using Safari on Mac OS, you can refer to this article to troubleshoot your issue: Troubleshoot printing problems in Safari.

 

Furthermore, to avoid issues with printing and other problems, please be sure to use a supported, up-to-date browser.

 

Once everything is all set, write and print your voucher checks.

 

Additionally, you can easily handle bills to be paid later and bills to be paid immediately using bills, checks/cheques, or expenses in QBO. You may want to check out this article to learn more about when to enter any of them accordingly: Learn the difference between bills, cheques, and expenses in QuickBooks Online.

 

I'm all ears if you have other printing concerns or questions about managing vendor and expense transactions in QBO. You can drop a comment below, and I'll gladly help.

jadesasam
Level 1

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

Hello Rea_M and thank you very much. I'm on Windows using Chrome and/or Edge. And no, I'm not receiving any error messages. The App just doesn't give me the option of printing checks. As in attached file named Screenshot-1, there's no "print later" check box near the check number. And in attached file named Screenshot-2 (in next message), the App is printing "expense voucher" instead of allowing a ready form to print on voucher checks. I really appreciate any assistance.

 

Thank you very much!

jadesasam
Level 1

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

Here's the file named Screenshot-2

SarahannC
Moderator

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

Thanks for revisiting this thread and adding screenshots, jadesasam.
 

The Print Later option checkbox is exclusively accessible in the QBO US region. This is because the US region offers a feature that allows users to print checks directly from the print queue. You can check this article for more details: Print a check in QuickBooks Online.

 

By examining your screenshots, it appears that you are not currently signed up in the US region. Can you confirm and specify the particular QBO region you are using? This information would be valuable in providing more accurate assistance.
 

In the meantime, if your QBO is not in the US region, I suggest sending feedback to our product developer. The most effective way to express your suggestion is through our Feedback tool.
 

Our development and product teams actively monitor and consider user input provided through this channel when making decisions about product enhancements and feature reinstatement. Log in to your QBO account>Gear icon> Feedback.

 

For now, you can look for an app that integrates with QBO to help you accomplish this printing process. You can the right apps for your business using our website:

 

  1. Go to this link: QuickBooks Apps.
  2. You can select a specific category under the Categories section.
  3. Then, make sure to review the key benefits and FAQs.
  4. Once done, click the Get app now button.

 

We aim to provide a more streamlined and user-friendly experience while also maintaining a set of features. If you have other concerns, please let me know by commenting below. I'm here whenever you need more details.

jadesasam
Level 1

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

 
jadesasam
Level 1

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

Hello and thank you  very much SarahannC for the comments and advice. Yes, I'm in Micronesia and I think I'm using the Australia QBO version. There are so many useful features (voucher check printing, manual payroll, inventory management,...) that are not available in the version I'm using. 

 

I've already submitted some requests through the Feedback link and hoping to have these requested features made available soonest.

 

Thank you again very much for your assistance.

MJoy_D
Moderator

I cannot print on voucher checks. Is it because I'm on the Simple Start Plan?

You're welcome, @jadesasam. It's our pleasure to help. 

 

In case you have any further concerns regarding your account, remember that you can always post here in the Community.

 

Stay safe, and make sure to enjoy the remainder of the week!