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It's nice to have you here in the Community, @crumblecookiespk. I'll share information regarding the error message received when adding an accountant to your QuickBooks Online (QBO) account.
There is an ongoing investigation (INV-103191) about users unable to add accountants or accept an invite sent due to an error, "The feature you've requested is temporarily unavailable. Make sure your browser has Javascript and cookies enabled.''
Thus, I recommend contacting our Customer Live Support team so they can add you to the list of affected users and link you to said investigation for a proper resolution.
Here's how you can reach them:
- Go to the Help menu, then select the Search tab.
- Click Contact Us.
- Choose a topic, then enter a brief description of your concern and hit Continue.
- Pick either Chat with us or Have us call you and start connecting with them.
Additionally, you can refer to these articles for comprehensive information on managing users:
I'm also including this article in case you want to remove or modify a user in your QBO account: How do I delete or change a user in my QBO account?
As always, you can get back to us if you have more questions about adding a user or accountant in QBO. We'll be here to lend a helping hand. Stay safe, @crumblecookiespk.
