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Message when trying to open states the file cannot be opened, but it exists.
Let's resolve the error you've encountered to open the file successfully, mvbirneyoffice.
To run as Administrator:
If you're still having the error message, proceed in updating your Windows Permissions:
For detailed instructions, check this how to fix payroll errors The file you specified cannot be opened and The file exists article.
I'm always here if you still have questions with your file and or anything else, by leaving a comment below. Take care and have a wonderful day.
We had to log in as an administrator on the PC. Then open QB with their user info then close all the open windows in QB. then sign out. Log in as the user and test good.
I am getting this same error "The Specified file was not found" when I am trying to open an attachment in QB. I CAN open the company file.
I tried the first suggestion on this thread and it does not solve the issue.
I tried to follow the second suggested solution and get lost after going in to the security in the QBW32.EXE after EDIT and ADD. I don't see where I need to set it to EVERYONE
I attach a scanned pdf file to a transaction, customer or vendor. When I go in to the transaction, customer or vendor and click on the paperclip attachment after I attach it, it shows the file there but when I click to open it I get the error "The specified file was not found" and can not figure out how to fix it.
I am using QB 2015 Pro desktop software. It has done this since 2017. I get the same error on a WIN 07 or WIN10 machine
Hello, Greenriverauto.
Thank you for the detailed information and the screenshot you've provided. I have troubleshooting steps to fix the issue.
There are some reasons why this occurs, which may cause damage data, and we can fix this by performing the Verify data and Rebuild utility tools in QuickBooks Desktop. This way, it'll return to its default order and automatically fixes minor company record data issues. Though, you need to back up your data first before performing these steps below to save your company data if file corruption happens.
Let me show you how:
Verify Data:
Rebuild Data:
When the verify/rebuilding data finished, we can close and reopen your file to revamp it. Or restart your computer to refresh your QuickBooks data.
You can check this link to see which windows 10 works best for QuickBooks Desktop.
As always, you can contact our QuickBooks Support team if you need assistance with the steps. They'll be able to pull up your account in a secure environment and help you navigate using one of their tools.
We'll surely be closely looking into the issue you're currently experiencing. If there's anything else that you need help with, just leave a reply below. You take care!
I still get the exact same "The specified file was not found" error after verifying the data and rebuilding it. I did it twice and rebooted the computer both times.
Hello @Greenriverauto.
I appreciate the troubleshooting steps you've shared with us. With this, I'd recommend using the QuickBooks (QB) Tool Hub. This app will help fix common errors.
You may need to download the latest release of this application. First, you need to close your QuickBooks Desktop program. I'd suggest saving the find where you can easily find it such as Windows Desktop or in the Downloads folder. I'd be happy to show you the way on how to run this app.
Then, you may refer to Step 3 in this article to continue the process: Fix company file and network issues with QuickBooks File Doctor.
If the issue is still the same after using the QB Tool Hub app, I'd recommend contacting our Customer Care Team through your QuickBooks Desktop Help menu. They have specialized tools to verify this issue and provide you with the best resolution.
I'll be around the Community if you have other questions. Let me know in the comment section. Take care.
Allow me to join you here and offer my help so you can open the program again, James_a.
Can you also tell us if you're using a USA version of QuickBooks Desktop? This error is usually caused if there's a software or payroll update but is not installed because of Windows user restrictions or control settings.
You'll need to access the server and run QuickBooks as Admin. Here's how:
Once done, restart the computer and try if you can open QuickBooks again.
Aside from that, you can also use the QuickBooks Tool Hub or repair the software in case you're still getting the same issue. This tool resolves some of the most common errors and unexpected results when working in the program. Here's how to use it:
You might noticed that the articles are tagged under the USA banner. However, the steps are still applicable to all versions of QuickBooks regardless of the region you're in.
Let me know if that removes the error and lets you open QuickBooks again. The Co
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