Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I'll make sure that you can view all the customers, 1082019369-sjc-b.
It's possible that the customers are deactivated that's why you're unable to see them. To rule this out, you'll want to make sure to include them on the list. Here's how:
However, if you're still unable to view them, you can try opening your QBO company through an incognito or private window. There are times that the cache and cookies in the browser accumulate too much causing viewing issues in the program. Here are the shortcut keys:
If they're now showing, close the private window and then go back to your regular browser. After that, clear its cache to delete the junk files. Alternatively, you can switch to other supported web browsers.
Lastly, here's an article that you can read to help manage your customers in QuickBooks Online: Edit customer information.
Don't hesitate to reach out to me again if you need further assistance in accomplishing your other tasks. I've got you covered.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.