I'm using a custom form but in the field for the customer tax reg #, quickbooks automatically adds VAT No before the number and is not correct for my countryCan i change?

Hi there, @tukan.

We can go to the VAT centre to see and edit the incorrect VAT registration number.

Here's how:

1. Choose Taxes from the left menu.
2. Tap the Edit VAT drop-down then click Edit Settings.
3. Then change then the VAT registration number.
4. Hit Save.

For the detailed instruction, please click this link in how to set up and edit VAT settings.

Also, you can read out these resources it provides steps on how to customize your invoice and how to file and submit your VAT return in QuickBooks: 

• Why Should I Customize My Invoices?
• Submit a VAT return in QuickBooks Online

Please let me know if you have any further queries. I'm here to lend a hand. Take good care.

Hi,

The problem is the customer's VAT, when i create an invoice with my custom form style, in the field that is assigned to the "customer's Tax Reg No" quickbooks automatically adds the prefix "VAT No" which is incorrect for my country. Is there any way i could edit or delete this prefix?

Thanks

Thanks for bumping up again, tukan. I would like to help you out with this. 

It could be that we are using a different QuickBooks international version. That is why it is adding a prefix Vat No in our customer's Tax Registration No.

If that's the case, we can create a form and import it to QuickBooks. It's a way to correct and pre-fill the form of your customer. We will first need to turn Import style on from the QuickBooks Labs and import your .docx file Microsoft Word.

Let's follow the steps below to do so:

1. Go to the Gear.
2. Select QuickBooks Labs under Your Company.
3. Switch the Import Style ON. Then, Done. 

After that, in the Custom form styles, click the drop-down arrow in the New Style button and select Import style. Check out this article. It provides details and steps on how we can do it successfully.

We can go to this link: https://quickbooks.intuit.com/choose-country/ and choose the right account for you. Let's use the same login credentials to do it. 

Please let me know how it goes.  I would keep an eye on this to make sure that you 're getting the things you want in your book. I'll be around to respond as soon as I can. Take care!

Hi, Thanks for your reply.

I'm already using my own imported style, the issue is on the field which i have assigned to "Customer Tax Reg No" quickbooks automatically adds the prefix "VAT No" which i'd like to change.

Regards

Welcome, @tukan.

Let me help you this time.

In your own imported style, you’ll want to ensure there’s no label in the field for the customer to ensure QuickBooks will allow you to set the Customer Tax Reg No.

I added a link for your future reference in case you need more ideas about organizing your QuickBooks account: Help articles.

Please come back if you need anything. I’ll be more than happy to assist you.

Hi, Thanks for the replies.

My issue is the following, this is the original word file for the template:

And once i import it and map the fields, then QuickBooks changes it to this:

Adding automatically the prefix "VAT No." on the "Customer Tax Reg #" field, which is not valid and i'd like to change, is it possible to change it?

Regards

Hello again, @tukan.

Thanks for getting back and providing a screenshot. 

To ensure the design of your custom form style is perfect. As you upload, the system looks for text enclosed in angle brackets (<>) in your .docx template. 

QuickBooks identify which parts of the template are dynamic then matches those in QuickBooks fields to ease the mapping of your custom form.

To know more about this process, I recommend checking this article for detailed guidance: Import custom form styles for invoices or estimates.

Should you need further assistance with your QuickBooks account, visit us again. We're always here to help. Take care.

Hi again,

I understand the process to import the template, i have successfully imported the template and mapped all the fields, the only issue is the prefix "VAT No" which is not present in my .docx file but quickbooks still adds it to the invoice.

Regards

I appreciate your prompt response, @tukan.

This time, to further check as to why the VAT No prefix is still showing on the invoice, I'd recommend you contacting our Technical Support Team. They can investigate this issue and provide additional troubleshooting steps. Since they have the specific tools to check and pull up your account.

To reach them, here's how:   

1. Click the Help icon on the top right.
2. Click Contact Us button at the bottom.
3. Enter a short description of your concern.
4. Click on Let's talk.
5. Choose the method on how you'd be connected to support.

Additionally, I want you to get the most out of QuickBooks for your business. You can check some articles that are designed to help you get acclimated with the software. They can be accessed at the following link: QuickBooks Tutorials.

Should you need anything else, let me know by commenting below, I'm always here for you. Have a wonderful day!