Thanks for posting in the Community, RachPS4.

It's good to hear that you were able to update the employee super fund details on file. Let me add a few trouble shooting steps to help you process super batch to the new super details of the employee. Here's how:

1. Click on the Payroll tab.
2. Click on the employee name from the list.
3. Click on Super Funds.
4. Select Update Contributions.
5. Select Yes or No depending on whether the employee wants the super fund updated for unprocessed contributions.

Once done, the new super fund details should be used when processing new super batch for unprocessed contributions.

If the issue persists, I recommend contacting the Customer Care Team. That way, they can take a look of your current settings in a secure way. 

Drop by again in the Community if you have other questions about QBO. I'm around to help you. 

I have accidently finalized and authorized super payments on a pay run with an incorrect date is there anyway to delete or edit this pay run?

Thanks for posting in the Community, Robert.

Once there is super payments processed on the pay run we're unable to unlock and edit it. We'll have to create an ad-hoc pay run to create one with the correct pay date. You'll need to create two ad-hoc pay runs, first one is with negative earnings to offset the first pay run. And the second ad-hoc pay run is with the correct pay date.

Check this link to learn more about: Create an ad hoc or off-cycle pay run in QuickBooks Payroll.

If you need more help in creating the ad hoc payrun, I recommend contacting the Customer Care Team. That way, they can check your account in a secure form.

Drop by again in the Community if you have other questions. 

what category do i put my emplyee's paid wages under in quickbook transaction? and what tax category do i put?

Hi there,

Payroll payments in QuickBooks Online is allocated to Payroll Clearing account with Out of scope GST. Let me guide you on how to match payroll payments in QuickBooks.

1. Click on the Transactions tab and select Bank transactions.
2. Click on the bank account, and then find the transaction.
3. Click on Expense from the Transaction type.
4. From the Category choose Payroll Clearing account.
5. Select Out of Scope from the GST drop down.
6. Click on Confirm.

This transaction will debit the bank account and credit the Payroll Clearing account.

You can check this link to learn more about how to: Match payroll payments in QuickBooks Online. 

Missed a timesheet on payroll. rayrun wont let me edit. how can I add timesheet