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5starhandymanpro
Level 1

Can someone call me pls

Quotes and invoice can’t setup
3 Comments 3
LieraMarie_A
QuickBooks Team

Can someone call me pls

The Community has you covered, @5starhandymanpro. I'll help you set up quotes and invoices.

 

Are you getting any error messages when adding them? An unresponsive page or button is usually the result of outdated or corrupt cache files in your web browser. We can perform basic troubleshooting to isolate the issue. Let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. 

 

You can refer to these shortcut keys to open an incognito window in all supported browsers:

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

If you can create quotes and invoicesclear your browser's cache. This way, you can access QuickBooks with a clean slate. You may have accumulated too much historical data stored in your browser that caused this issue. You can also switch to a different supported browser to see if it has something to do with your browser.

 

Once your customer paid for the product or service you invoiced, record the payment in QuickBooks. Otherwise, if you prefer to connect with our Customer Care support team, you can follow these steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. In QB Assistant, enter the topic you need help with.
  4. Select Contact Us to reach out to our support team.
  5. Choose a way to connect with us:
  • Start a chat with a support expert available (8 A.M - 6 P.M SAST) Mon-Fri.
  • Ask the community  to get help from businesses like yours.

 

See you again here if you need more help with entering your transactions. Just leave a comment below, and I'd be happy to help. 

Michelle Twin acres
Level 1

Can someone call me pls

I need somebody to call me to set up a new account

JanbonN
QuickBooks Team

Can someone call me pls

Hello there, Michelle. You'll need to set an appointment with our live support team to call and assist you with setting up your account. I'm here to provide the steps to connect with them.

 

In the meantime, if you have specific areas of concern or questions regarding your account setup, feel free to post them here in the Community forum. We are here to offer guidance and address any issues you might be experiencing.

 

Here's how you can reach a live representative:

 

  1. Go to Help and choose the Search tab.
  2. In the search field, type in contact support.
  3. Click the Contact Us button.
  4. Please choose between the methods to connect with our support.
  5. Follow the on-screen steps based on your choice.

 

On the other hand, you can refer to these articles for guidance about setting up your account yourself:

 

 

Additionally, you can refer to our Self-help articles for guidance on "How do I" questions about QuickBooks.

 

Please post your concerns and questions here in the Community space, Michelle. We're here to help you in any way we can.