Hello, ezmari.
A warm welcome to you in the Community space. Let me address your concerns about the duplicated and missing bank transactions.
For duplicate bank transactions, it's possible that the bank sent them twice. This usually happens after a maintenance update from the bank. To fix this, we can exclude them from the downloaded transactions page.
Here's how:
- Go to the Banking page.
- Click the For Review tab.
- Put a check mark on the duplicate transactions.
- Click the Batch Actions button.
- Click Exclude Selected.
For the missing transactions, it's likely that the transactions aren't posted yet. Also, some banks don't post transactions until at a later time or in the next day. Our system downloads the transactions automatically overnight. It's best to wait for them in the meantime.
Alternatively, we can try downloading them manually by clicking on the Update button in the Banking page. We recommend doing this 3-5 times to ensure all of them are downloaded properly.
For a detailed explanation about this, you can check this article: Banking Transactions are Duplicates, Missing, or Wrong or Bank Balance not Updating.
If there's anything else you'd like to know, please let me know. I'm here to help.
