validation code required

Hope you're doing good, @Janine197.

Looks like you're using QuickBooks Desktop since you're being asked for a validation code. QuickBooks Desktop is only available in the US, UK, and Canada region.

Since QuickBooks Desktop is no longer supported, I'd recommend reaching out to our QuickBooks Support Team. They can provide the validation code and help you activate your company file. Here's how:

1. From the Help menu, select QuickBooks Desktop Help.
2. In the Have a Question window, scroll down to click the Contact us link.

You can utilize these articles for additional information. These articles are applicable for the US version

• Fix activation, license, and product numbers errors.
• Activate QuickBooks Desktop for Windows.

There's no need to enter a validation code in QBO. QuickBooks Online will directly activated once subscription status is active. You'll want to check our help articles. It contains details about handling, transactions, reports, and subscription.

Visit again if you have more concerns, Janine1971. I'm right here whenever you need help. Stay safe and have a good one.

Greetings

My QuickBooks Desktop Accountant 2016 is not activating on the new laptop. The other laptop has crashed.

Kind Regards

[Removed]

[email address removed]

[Removed]

Hello there. I'll share some information on how you can activate your QuickBooks Desktop (QBDT).

You manually activate your QBDT account using these steps:

1. Open your QBDT company and select the Help menu.
2. Next, click the Activate QuickBooks Desktop option.
3. From there, follow the steps on the screen to verify your info.

You can read this page for reference: Activate QuickBooks Desktop for Windows.

However, since your QBDT version is no longer supported, you can reach out to our Phone Support team to further help you activate it. They can pull up your account in a secure place and provide a validation code that you can use. Here's how:

1. Go to the Help menu and select QuickBooks Desktop Help.
2. Next, click Contact Us.
3. From there, enter a brief description of your issue. Example: Activate QBDT 2016. 
4. Next, select Continue.
5. Sign in to your Intuit account and select Continue and then Continue with my account.
6. You'll receive a single-use code. Enter it and select Continue.
7. Select to Chat with us or Have us call you.

For additional troubleshooting steps, check out this article: Fix activation, license, and product numbers issues.

Additionally, you can use this article as a guide in case you need to move your QBDT file to QuickBooks Online (QBO): Prepare your QuickBooks Desktop file for migration to QuickBooks Online.

I'm always here ready to lend a hand if you have other concerns in activating your account. Have a good one, and stay safe. 

Hi,

Hope you can assist me not sure if I am speaking to the right person.

My PC crashed and I need to install QB 2019 on my new PC, but it asks me for a Validation Code

I’ve got you covered, @Nic26. I’ll share the steps you can take to get a validation code and activate QuickBooks Desktop (QBDT) from your new computer.

You can access your Customer Account Management Portal (CAMPs) to obtain your validation code. First, log in to your CAMPs using the login information linked to your product. Next, select your QuickBooks version from the Product and Services section. Then, click on Details and locate the validation code.

Moreover, learn more about managing your Intuit account by going over to this resource. It includes some helpful articles for things you can do in CAMPs: Change, manage, or update your Intuit account with CAMPs. Although the article is for the US region, it applies to your scenario.

I’ll keep an eye on this matter to make sure that everything works fine. If you have other queries aside from activating your QBDT or anything about managing your transaction, feel free to post to the Community. Stay safe!

Hi,

I have Quick books 2013 Simple start (a South African QuickBooks desktop product), I have recently upgraded to a new laptop and reinstalled QuickBooks and restored my company backup. All is working I just need to register my product, and it is asking me for a validation code.

I have logged into CAMPs and it does not give me any information other than there seems to be no products linked to your account.

I have contacted support in the US who couldn't assist and told me to come to the forums.

There is no South African QuickBooks Desktop support, only Cloud support, which said I should contact a UK number to try and get a validation code. I have assisted a colleague with the exact same issue and contacting UK support was another dead end and they couldn't assist.

How do I go about getting a validation code for my QuickBooks SimpleStart 2013 product?

I appreciate your effort in contacting our Customer Support team to get a validation code, @Melis242. Let me clarify things for you. 

All QuickBooks Desktop versions and support (QBDT) have already been discontinued in the UK version. Thus, we're unable to provide a validation code to complete your registration. 

Meanwhile, you may consider migrating to QuickBooks Online (QBO) UK using a free trial. You can access it through this link: QuickBooks UK Plans & Pricing. You can enable the free trial subscription from there and manage your account for 1 month.

You can read through this article from the Move to QuickBooks Online section to better understand the process: QuickBooks Desktop discontinuation support

If you're about to convert your company file to QBO, you may notice differences in how your books appear. I recommend reading this article for details: Find out how your books will move from QuickBooks Desktop to QuickBooks Online

Lastly, you can visit this article for more details and tips when performing new tasks in your QBO account: Get started with QuickBooks Online. 

I'll make sure to come back if you have additional questions regarding your validation code or any other QuickBooks concerns. Simply click the reply button below and I'll provide the necessary assistance.

@Melis242 

You should contact @Fiat Lux - ASIA for advise.