To get your account reactivated, look no further! I have all the steps you'll need, @pramod1.
Are you getting any sort of error message when trying to reactivate your QuickBooks Online subscription? There are various reasons why a card could decline when trying to make a payment to your subscription. Usually, this can be fixed by making sure all of the information is correct, contacting your card issuer, or using a different card.
If you receive the “My subscription payment failed” email, the card on file may be out of date or invalid. It's also possible that the card issuer may have declined the payment. All you need to do is update your billing info.
- Sign in to QuickBooks Online.
- Go to the Gear icon and then Account and settings.
- Select the Billing and subscription tab.
- Click Edit ✎ for your Payment Method.
- Update your billing info.
- Select Save.
Once you update your billing info, it can take up to 24 hours to activate your account. If you still see an error, move on to Step 2 in this article: Fix “my subscription payment failed” issues.
For future reference, refer to these articles for more info about managing your account, as well as the latest subscription rate:
Keep me posted if you need a hand with running your business in your account. I'll be here to ensure your success.
