Quickbook and National E-Invoicing Portal

You may have known that the launch of the e-invoicing mandate implementation is delayed to 1 August 2024. You should wait until Q2 next year and find a 3rd party solution provider to integrate QBO and the IRBM system.

Good to see you here in the Community, @Vivien.

Currently, e-invoicing is unavailable in QuickBooks Online (QBO) Malaysia. As a workaround, you may consider using an invoicing app.

QBO supports thousands of third-party applications for all your functional needs. Visit the Intuit App Center and enter a keyword in the search bar to explore the options.

You can follow these steps:

1. On the left panel, click Apps.
2. Go to the Find Apps tab.
3. Use the search bar to look for an app.

While waiting for updates, review this link on managing invoices in QBO: Create invoices.

I'm also adding this article you can utilize to manage and personalise your invoices: Customise invoices, estimates, and sales receipts.

Thank you for your patience and understanding as we implement this feature. We aim to provide you with the best experience in the future. If you need further assistance, please tag my name in the comment section. Take care!

We may be required to do voluntary registration for e-invoicing if many of our customers require us to do so.  Anyway, I am just checking out of there is any solution out there.  Thanks for your prompt feedback.

Any latest update on this issue?

Thank you for joining the thread, KS. 

At the moment, the e-invoicing feature is still not available in QuickBooks Online (QBO) Malaysia. We kindly request your patience and understanding as we cannot provide an exact timeline for when this option will be available.

In the meantime, I suggest exploring third-party applications that can cater to your business needs.

Additionally, you can refer to this article with the steps on personalizing your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online.

If you have any other concerns with your invoices, please feel free to let me know. I'll be here to help you in any way I can.

In that case, i may have to explore other accounting solution to reduce administrative works when the e-invoice is implemented across all businesses.

Hi

Hopefully QuickBooks have the directions as we can't wait. I have 9 companies using QuickBooks. Most likely will have to explore new accounting software.

Intuit (and other non-local accounting applications) are still calculating whether they need to support Peppol in Malaysia or not. July 2024 would be the earliest we can expect there to be a non-local accounting application that claims to support Peppol.

Yup, we manage more than 10 quickbook accounts on behalf of our clients and we are considering to opt-out if Quickbook can't comply this requirement.

Quickbooks lacklustre response to this is really disappointing.

Don't take my word for it - just make a phone call to their technical support and see how they answer you.

As of 28-May-2024.

Quickbooks used to have great support before it was bought over by Intuit.

(We have been using Quickbooks since 2015)

Now it has degraded.

Not too long ago (Feb 2024), many Malaysian clients including ourselves were locked out of our system for 2 months.  yes - 2 MONTHS!  For 2 months we cannot do any data entry in the system.

Reason was - there is a bug that don't allow us to enter a new credit card for subscription renewal (because our credit card expired.  Well - all credit cards will expire at certain point of time right?  So the system should cater for that right?

As someone with software engineering background - I can tell that it is an easy problem to solve. But - it took 2 months due to whatever red tapes they have.