I'm here to make sure you'll get the right support in transferring your Desktop data to QuickBooks Online (QBO), @9130348202281416.
When transferring your file from QuickBooks Desktop to Quickbooks Online, you'll need to make sure that the two platforms are in the same region/version. This way, the data will be transmitted successfully.
However, to help determine why your other companies are missing upon converting your data, I suggest contacting our Customer Care Team. They have the tools that can fix and identify the root cause of this matter since it's the first time that you've encountered this hurdle.
To reach them:
Please let me now on how the call goes. I'll be right here to help if you need anything else. Enjoy the rest of your day!
Hi there, @9130348202281416.
Welcome to the QuickBooks family. Allow me to chime in and show you the location of the Help menu in QuickBooks.
The menu is visible in the upper-right corner of your screen when you log into your QuickBooks account (see sample screenshot below).
I've also attached an article you can view about the FAQs in importing data conversion to QBO: Import Data Conversion to QuickBooks Online - Frequently Asked Questions.
Let us know if you have any other concerns. We're here to help.