Customize line order in invoice

Thanks for posting here, @emily-wiklow-com,

When you enter service dates for invoice, the system will automatically sort the lines by date order. This is the default function in QuickBooks which is currently non-customizable. See this:

Being able to print or preview invoices with random service dates order would be a great idea. While this isn't available, you can either stick to the normal setting or remove the date on the custom forms.

I'll be adding this related link about customising sales forms in QBO: Customise invoices, estimates, and sales receipts in QuickBooks Online

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If you need additional help, please reach out back to me. I'm always here to provide further assistance with anything QuickBooks related. Have a good one!

Thank you Jen for the information.

In QB Desktop, I can do this by adding a column in the invoice, I can enter anything such as a date in that column and won't be changed by QB default.

I am having an issue with reorganizing my rows in QB online on my laptop. I can do it just fine on my desktop as well as other laptops but not this one. Any ideas on why this would happen?

Thanks for joining this conversation, @DebbieFSWC.

Allow me to chime in and help ensure this is taken care of for you.

Since everything looks good when using other devices, let's sign in to your QBO using a private browser (incognito) on the laptop in question. There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual response.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

To know more about managing and customising invoices and other sales form in QBO, consider checking out this article: Customise invoices, estimates, and sales receipts in QuickBooks Online.

I also recommend visiting our website for more tips and other resources you can use in the future reference: Self-help articles.

Please post again or leave a comment below if you have follow-up questions about invoices or anything else QuickBooks. I'll be here to assist.

That's what I used to do in QB Desktop version.  We just purchased the online subscription and now I can't add a customized line item (new column) in the invoice template.  In the online version you have very little options in being able to adjust the invoice template to track your business's unique requirements (we are a training company and need to identify the instructor and location which changes many times within the same invoice).  I'm feeling pretty disappointed by this and truly hope their development team is aware of the negative impact this is having on their customers).  I loved QB desktop, but so far the online version has been a let down.