Where is the quickbooks data hosted

Are you asking about QuickBooks Online? Intuit is hosting it on AWS. You should ask the question to Amazon and share the info with us later 8)

Thanks for checking in with us, Willowlicious.

Aside from the information provided by Fiat, with QuickBooks Online, your data will be stored in the cloud so that it can be accessed by multiple users anywhere, anytime. The desktop versions of QuickBooks typically store data on a server or with a cloud-based service provider.

As long as you use the online form to upload your data to us, it will be protected. We use industry-standard SSL encryption. Data is removed from our servers promptly after you have uploaded your file. Then, we store a copy on our local servers during conversion. Also, we move your data to secure offline storage where it's encrypted. To learn more about this one, see the articles below:

• What hosting providers are authorized by Intuit?
• QuickBooks Data Services FAQ

Feel free to visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

The Community will always have your back if you need anything else in running your business. You have a good one.

Thank you for the reply.

From a south Africa POPIA stand point, as  personal data is not allowed to leave the country without certain measures in place, I'm trying to identify where quickbooks servers are that hold this data.

Even if the data is stored temporarily, are you able to tell me what country all servers the store this data both temporarily and permanently.

Hi Willowlicious,

I'm unable to tell the location of the server your data are being hold. Rest assured, all your company's information are safe and are securely protected by the system.

For more information about Intuit's security site, you can bookmark these references:

• What hosting providers are authorized by Intuit?
• QuickBooks Data Services FAQ

I'll be around if there's anything that I can help. Keep safe!

Thank you.

Surely you should be able to tell where your data is stored?

the problem you will have with south africa clients is POPIA, if they cant identify where they are sending data to they dont comply with the new act.

We have to be able to identify which country our data from SA is being sent to as certain countries dont have enough data protection in place.

You end up finding your SA clients moving onto local accounting platforms

For your reference

https://aws.amazon.com/id/local/africa/

I am not sure Intuit will answer your question. What we have known that they are partnering with AWS to host QBO. AWS has local datacenters in your region and it should be complied with your regulation.

Just my 2 cents.

Thanks, but as a company processing data you should know where data is stored.

Did you ever get an answer?

sadly not. 

Quickbooks legally should know where their servers are, but they don't seem to know

Good grief.....

Even Microsoft will state where your data is being stored.

As a MSP how can we recommend a product if it cannot answer a simple question, a very important one. Amazon host data all over the world you just have to pick where it's hosted. so someone knows.

What an appalling answer.  Total evasion meaning the real answer is not what we want to hear.  Presumably then data is somewhere in the US which is not acceptable for EU or UK regulations either.  This is a problem. 

We are considering moving to QBO for better multi user functionality. And I am also in need of an answer on this. I'm struggling to confirm if QBO is or can be made compliant with FEDRAMP and CMMC. Can QBO be hosted on the AWS Govcloud? I hope there is more security than just SSL. How about multifactor authentication for users using DUO or various other authenticator apps?

I appreciate you for joining this thread, @DisgruntledBeanCounter. I’m here to provide information to you about QuickBooks security.

At this moment, QuickBooks Online isn’t compliant with FEDRAMP and CMMC. Also, the program can’t be hosted on the AWS GovCloud and doesn’t have multifactor authentication measures for users of DUO or other authenticator tools.

If you’re a developer, you can reach out to Intuit developers to have a request or discussion about this matter. Otherwise, you can utilize third-party apps based on the applications you’ve mentioned that work best for you.

I’ve attached these resources to learn how to manage profiles, user roles, and their access:

• Add and manage users in QuickBooks Online
• User roles and access rights in QuickBooks Online

The Community team is always here to help if you have any other questions or concerns about QuickBooks. Simply press the Reply button to add your comments. Have a good one and always take care!

@DisgruntledBeanCounter 

QuickBooks doesn't suit your needs. You need an ERP class product to comply with FEDRAMP and CMMC. I know one app complies with HIPAA, SOC 3, FEDRAMP, FIPS 140-2, GDPR, and other domestic and international compliance mandates. You will need a 3rd party solution to integrate with it and comply with CMMC.

Hi Quickbooks @MadelynC, I am reading this thread and it does not really give a clear answer on the question. Wondering if a QBO rep can respond. All/ most countries have their own privacy regulations that all business owners must follow and a large part of those regulations is an understanding of where client data is stored. While QBO can state that data is secured, the companies collecting the information and using QBO to store that data needs to know where the data is ultimately stored. Most software providers have a webpage that provides security whitepapers for software users and provides the information we need to be in compliance with local privacy laws. Can someone from QBO direct us to user information relating to data storage locations please? For instance, Microsoft will disclose that Canadian users will have their data stored in one of 2 server locations. Another example is TaxDome, a cloud firm management software platform I use. They have a place on their website that states this "The data is stored in Amazon AWS and is backed up daily. The physical location of your data is determined by your firm location. For example US firm data is stored in the US and Canadian firm data is stored in Canada."  If QBO uses AWS and is directing QBO users to review AWS storage locations, QBO should be specific in that they are still currently using AWS and where QBO users from various countries have data stored by AWS similar to the statement TaxDome has on their website. This is extremely important as we as business owners are liable for the information we intake from our clients. Thanks. 

Hello there. Thanks for chiming in on this thread. Allow me to share additional insights about QuickBooks Security.

With Intuit, we build privacy and security in all aspects of the program. As we know your information is valuable, we rely on advanced, industry-recognized security and virus safeguards to keep your financial data private and protected. 

Thus, we store your data on Intuit-managed systems where these are in your home country to satisfy data residency laws. That said, your data is protected by multiple layers of network, storage, and physical access security. Additionally, all these systems are backed up for redundancy.

Moreover, I'm sharing these helpful references that may guide you further about Intuit's security:

• Hosting providers authorized by Intuit.
• QuickBooks Data Services FAQ.

You're always welcome to reply in the comments below if you have additional questions or other QuickBooks concerns. We'll gladly help you further. Have a good one.

@gcmcpa 

It's likely they won't answer your questions and won't bother to provide details. If this information is a big problem for you, consider switching to another accounting app. One app provider provides enough information on this issue. For users in South Africa, their data centers are located in 2 locations in the US.

Central Washington
SOC 1 TYPE IISOC 2 TYPE IIHIPAAPCI DSSISO 27001
Dallas
SOC 1 TYPE IISOC 2 TYPE IISOC 3