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Customer stories

Empowering Australian Mid-Market Businesses: Margin Maximizers Achieve Financial Clarity and Growth with QuickBooks

Many mid-market businesses struggle with hidden financial complexities and a lack of transparency. Queensland-based finance consultancy, Margin Maximizers, is changing this. Using QuickBooks Online Advanced, they transform complex client data into clear, actionable insights, driving significant growth and efficiency.

Client Results That Speak Volumes

  • Financial leaps: Client revenue skyrocketed from $14M to over $20M within a single year.
  • Regained profits: Strategic adjustments uncovered $500K in net profits in just eight months.
  • Operational transformation: Identification of inefficiencies unlocked an additional $3.5M in potential revenue.

Bringing big business smarts to medium enterprises

Founded by finance professionals Karen Hildenbrand-Allery and Soonah Walkom, Margin Maximizers brings corporate-level financial expertise to mid-market businesses (revenue $15M-$60M). They integrate financial insights with operational strategies, driving growth across trade services, manufacturing, and construction.

Their clients often grapple with:

  • Blurred financial vision: Cash-based accounting conceals true profitability.
  • Cash flow struggles: Poor financial visibility hinders effective cash management.
  • Disconnected systems: Multiple systems create data silos and manual errors.
  • Operational blind spots: Inefficiencies remain hidden due to lack of transparency.
  • Data overload: Businesses with multiple profit centres struggle to make sense of fragmented financial data.

Karen observes, "Not knowing how their businesses are truly operating is their biggest pain point. And that translates with most business owners."

QuickBooks: Turning financial complexity into clarity

Streamlining financial structures for Australian businesses

QuickBooks Online Advanced enables businesses to segregate revenue streams and track costs granularly. Margin Maximizers demonstrated this by seamlessly migrating a manufacturing client from Xero.

Using QuickBooks Payroll, Karen clearly tracked timesheet data and matched labour costs to specific shifts or jobs for greater transparency. As Karen noted, this is "a major asset, especially given that wages are one of the most significant costs."

Beyond the detailed Chart of Accounts, Karen introduced Classes and Locations to track profit centres and Custom Fields to monitor sales staff KPIs and precise vehicle costings. "You can track individual vehicle expenses, registrations, and maintenance to determine when a vehicle is no longer cost-effective and needs replacing," Karen shares.

By leveraging these features and exports for data visualisation, Margin Maximizers helped the client achieve remarkable results: revenue grew from $14M to $20M within 12 months, $500K in net profits were recovered, and $3.5M in missed revenue was identified. Additionally, Karen delivered annual savings of $400K through a materials tender, with savings continuing to grow as the business scales.

Karen affirms, "We can create this really fantastic commercial environment within QuickBooks to deliver transparency and to identify opportunities. I don't think you could get that same level of transparency with Xero or Zoho."

Making budgeting simple and actionable

QuickBooks Online Advanced offers indispensable tools for transparency, allowing Karen and Soonah to spot trends, manage costs, and deliver strategic recommendations.

For a client with 27 separate entities, who struggled with consolidated P&L statements and accurate budgeting, Margin Maximizers leveraged QuickBooks Online Advanced's spreadsheet sync. By distributing head office costs to individual profit centres, they delivered a unified, consolidated view, transforming budgeting into a straightforward processβ€”a "game changer" for the client.

Karen states, "Budgeting in QuickBooks is both powerful and efficient. We typically maintain both profit centre-level budgets and a consolidated overall business budget. The flexibility of QuickBooks means we can also create specific budgets for areas like sales and marketing, allowing for more granular performance tracking."

One standout feature was QuickBooks Online Advanced’s ability to import budget data directly from Excel, simplifying forecasting updates and customised scenarios. "QuickBooks also supports creating budgets based on actuals plus a percentage uplift, which can be handy for forecasting growth," Karen explains.

With a consolidated overview, this client saw a dramatic reduction in the complexity of managing entity-level financials and improved their ability to track overall business performance effectively. "QuickBooks makes it much easier, it’s a much more straightforward process of being able to do budgets properly. And that's important," Karen highlights.

Empowering true operational understanding

Margin Maximizers helped a trade services business uncover miscalculated gross margin costs, revealing their true margin was 35%, not the perceived 55%.

QuickBooks’ modern reporting features, including detailed drill-downs and client-friendly views, proved invaluable. The ability to split wages across different Chart of Accounts also provided accurate reporting crucial for analysing true cost centres.

By customising QuickBooks to accurately account for gross margin costs and reviewing P&L statements with operational data, Margin Maximizers helped the client recalibrate pricing and regain profitability, transforming their approach to costings.

"It's really hard for a client to appreciate what they can have if they've never had it," Karen observes. "Businesses care about margins. The more transparency you have at revenue level and a gross margin level, the more opportunity you get to see how your operational footprint is operating.”

The results: Strategic growth for Australian businesses

QuickBooks Online Advanced has been key to unlocking transformative growth for Margin Maximizers’ clients, leading to exponential revenue increases, improved cost management, and deeper operational insights.

Karen and Soonah view QuickBooks as more than just softwareβ€”it’s a tool empowering businesses to control their financial data and unlock hidden opportunities. Karen states, "We help businesses strategise how to bring margin back, and the base of that foundation is QuickBooks."

Clients now express newfound confidence, making proactive business decisions. QuickBooks Online Advanced's transparency converts uncertainties into profitable opportunities.

Revolutionising finances with QuickBooks in Australia

In the hands of Margin Maximizers, QuickBooks Online Advanced transforms from a financial management tool into a platform for business-wide insights and strategic decision-making. Its transparency, flexibility, and powerful features make it an invaluable resource for mid-market businesses in search of clarity and control.

Karen reflects, "QuickBooks is the vehicle. It's a better vehicle than any other small to medium business accounting software program that I'm aware of. It helps us provide clarity in chaos as quickly as possible."

Ready to gain greater financial transparency with your midsized clients? Explore how QuickBooks Online Advanced can empower your clients' businesses with clarity and control today.


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