I  appreciate the screenshot you’ve provided, @Cfields21.

A corrupted transaction or data damage may mess up your accounts balance. Let me share some steps to keep QuickBooks working as it was before.

To isolate this concern for possible data damage, let’s perform the following troubleshooting steps:

1. Create a backup of your company file.
2. Run the Rebuild Data utility
   1. Go to the File menu.
   2. Choose Utilities.
   3. Select Rebuild Data.
   4. On the QuickBooks Information window, select OK.
   5. Select OK when you see Rebuild has completed.
3. Run the Verify Data utility
   1. Close the File menu.
   2. Select Utilities.
   3. Choose Verify Data.
      • If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.
      • If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors. 
   4. Select Close, then perform either of the following:
      1. Review Last Verify/Rebuild
      2. Review QBWin.log

If the issue persists, I’d suggest contacting our QuickBooks Desktop Support. An agent can further check into your account through a secured remote access session.

Here’s how to contact us:

1. Click the Help menu.
2. Choose Contact us.
3. To route you to the correct support expert, enter a brief description of your issue.
4. Click Continue.
5. We’ll provide you a few options. You choose which one is best for you.

For more detailed information, you may check out these articles for references:

• Resolve data damage on your company file
• Unrecoverable error in QuickBooks Desktop
• Top data damage errors in QuickBooks Desktop

Don’t hesitate to swing by the Community again if you have other questions about the workflows in QuickBooks for Accounts Receivable and Accounts Payable. I am here to help.