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Everything you need to know about banking in QuickBooks Online - Discover more
jononorthernhay-
Level 1

App crashing iPhone

 
1 REPLY 1
AileneA
QuickBooks Team

App crashing iPhone

I'll make sure this concern gets resolved so you can navigate your QuickBooks mobile app efficiently without interruptions, jono.

 

When QuickBooks behaves unexpectedly, we recommend refreshing the app data to remove any cached information and restore it to its original settings. However, before doing so, ensure that your QuickBooks Online (QBO) mobile app and your phone's operating system (OS) are up to date. It helps your application run smoothly without any interruptions. 

 

For iOS:

 

  1. Go to Settings and tap General.
  2. Choose iPhone Storage, and select QuickBooks Online app.
  3. Tap Offload App to free up the storage without deleting your app's documents and data.

 

If the problem persists, we suggest uninstalling and then reinstalling the app to begin anew. Refer to this article for detailed instructions on how to download the app:  How to download the QuickBooks Online mobile app.

 

Furthermore, utilise these resources to manage your income and expenses effectively and instructions on enhancing the performance of your QuickBooks:

 

 

Moreover, please visit this article to find answers to your other QBO mobile questions: QuickBooks Online Mobile app FAQ.

 

Should you encounter any additional challenges with the QuickBooks mobile app crashing, please don't hesitate to contact me. I'm here to support you and wish you all the best!

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