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Everything you need to know about banking in QuickBooks Online - Discover more
soninhabarros3-g
Level 1

Can anybody help with mobile app settings up?

I got a new mobile and QB won’t open in it
1 REPLY 1
JoesemM
Moderator

Can anybody help with mobile app settings up?

Let's work together to fix the problem you're facing with your QuickBooks mobile app so you can continue with your task, sonin.

 

There are certain steps that you can follow to resolve most issues related to apps. Once the problem is fixed, you can easily continue with your tasks without any interruptions. 

 

Here's how:

 

  1. Change the Wi-Fi data connection on your device to 4G (varies by device).
  2. Close and restart the app.
  3. Clear app data. To do this:
    • Open your device Settings.
    • Select apps (varies by device).
    • Choose the QuickBooks app from the list, then select Storage.
    • Click clear data.
  4. Power down and restart your device.
  5. Uninstall and reinstall the app.

 

For more details about the troubleshooting steps, see this article: Fix common errors in the QuickBooks Online mobile app for Android.

 

Also, we have some helpful articles in QuickBooks that may assist with your tasks such as invoicing:

 

 

Let me know how it's going by clicking the reply button below. I'm always here to assist you in accessing your account and make your experience better. Have a wonderful day.

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