My client uses QB DeskTop Pro.
Upon attempting to manually import a bank feed through the Banking menu, there is no option for any non-QBO file. There's no selection for CSV, QIF, PDF or Excel. Renaming any of these to QBO doesn't work either.
Hello Advanced User, When downloading from the bank itself is there a web connect/qbo option? What version of desktop pro is it you are using for example is it 2021 and the UK version?
If your client is using QBD 2019-2021, utilize this converter app.
Otherwise, prepare your bank statement data in XLS/CSV format and utilize one of these importer tools
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