Hi @1968miguelpinto-,
I've got your back in this concern about your subscription to QuickBooks Self-Employed (QBSE).
The first thing to check in this situation is the account you have on your mobile app. Ensure the login credentials you use for your browser are the same for your mobile app.
Say, for example, you're able to log in to your QBSE company via a browser just fine. You'll need to use the same credentials on your mobile app, so you won't encounter the error message you stated above.
In case you're in a situation where you're unable to log in, you can refer to this article: Get help if you can't sign in to your account. It's a list of common login issues, along with their troubleshooting steps.
Post other concerns you have in QBSE in the comments below. I'll take care of them for you.
