Accountant isn't able to see my accounts

Since they've already received the link but can't access it, we can ask them to do the following steps to help resolve this issue, colette.

Firstly, please ask them to sign out of their other QuickBooks companies and then let them click the link again. If the issue persists, this may be due to a web browser problem. In that case, let them access the invitation manually. Here's how:

1. 1. Open the invitation email. 
   2. Copy the web address by right-clicking the Accept Invitation.
   3. Open an incognito or private window. 
   4. Paste the link you've copied earlier in the address bar.

Additionally, please know that the link will expire after 30 days. If they're still unable to access it after doing the steps provided above, you can follow these steps to cancel the initial invite. 

1. 1. Sign in to your QBSE account.
   2. Click the Gear icon, then click Accountant.
   3. Locate the accountant you want to remove, then select Remove accountant after their name.
   4. In the Accountant email field, write their email address, then select Send invitation.
   5. Choose Text a code to confirm your identity. It will send a verification code to your mobile number.
   6. Please input the code in the designated Verification code field, then proceed by selecting the Continue option.

Check out this article for reference: What to do if you can't accept client invites in QuickBooks Online Accountant.

In case you have any other QuickBooks concerns in the future, you can visit this website: Help articles for QuickBooks Self-Employed.

You can post in the Community space or reply to this post if you need additional assistance in letting your accountant access the invitation link you've sent. I'll be around the corner to assist you.