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Get your Payroll questions answered by a QuickBooks Product Manager here - https://intuit.me/31Nl3My
CarolineO
Level 1

Advanced Payroll .. More then one user??

I have added two more users to Quickbooks Advanced Payroll, email addresses are correct but neither can access the employee page for the payroll. It comes up with a screen saying 'Become Master Admin' .. but by clicking accept on that, my access is then denied. It seems only one of us can have full access but we need all three people to be able to work on it. How can i fix this? Thanks

Solved
Best answer May 29, 2019

Accepted Solutions
John C
QuickBooks Team

Advanced Payroll .. More then one user??


Hi CarolineO

 

We would be grateful if you can post your question to the QBOAP support team, we have enclosed the email address. The reason being is that at the present time the product is in BETA testing phase and the team at this link will be able to assist.

 

qboap_support@intuit.com

View solution in original post

3 REPLIES 3
John C
QuickBooks Team

Advanced Payroll .. More then one user??


Hi CarolineO

 

We would be grateful if you can post your question to the QBOAP support team, we have enclosed the email address. The reason being is that at the present time the product is in BETA testing phase and the team at this link will be able to assist.

 

qboap_support@intuit.com

View solution in original post

AASIT
Level 1

Advanced Payroll .. More then one user??

Hello,

How do i use Quickbooks enterprise Desktop payroll after activating multi currency

Please i need assistance with one my client, we turn on multi-Currency only to discover that we cannot activate the payroll and schedule a payroll run. My client rely wants to use the payroll and transactions has been posted from January 2020 to date. What are the options left for me if we want to maintain the transactions?

Await your response

Regards,

Mr. Francis Erikefe

 

Ashleigh1
QuickBooks Team

Advanced Payroll .. More then one user??

Hello Aasit, 

 

Welcome to the Community page, 

 

Can we ask is your client using Desktop Quickbooks or Quickbooks Online when trying to activate the payroll?

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