I've got your back to ensure you'll receive a verification text message for two-factor authentication, @usertim4.
There are possible reasons why you're unable to receive a verification text message:
- Weak signal reception
- The phone number that is associated with your Intuit Account is incorrect.
- Your phone plan doesn’t contain SMS text messages.
- Your plan doesn’t permit you to receive messages from shortcodes. I recommend reaching out to your phone provider to configure and receive SMS messages and shortcodes.
- It's also possible that your phone number was not selected as the default setting in QuickBooks Online (QBO) to send the text message verification.
To fix this, try rebooting your phone and then resending the code. Occasionally it does take a few minutes for the text with the code to come through. Alternatively, you can get the code sent to your email instead of via text so you can get into your account. For more insights, you may check out this resource: Verify your QuickBooks Online account with multi-factor authentication or two-step verification.
I'm also sharing this reference to guide you in handling your account: Manage your Intuit Account online.
Feel at ease to let me know if you need assistance in receiving message verification. I'm always around to lend a helping hand. Stay safe!
