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pressureworxgsy
Level 1

Can’t preview my estimates, also can’t export or print

I’m trying to export one of my estimates so I can send it via WA but can’t view a preview.

1 REPLY 1
Sherrie_F
QuickBooks Team

Can’t preview my estimates, also can’t export or print

Thanks for reaching out to us for assistance, @pressureworxgsy. Let's work together to perform some troubleshooting steps to help you import and view the preview of your estimates.

 

In most cases, the error message you've received is caused by accumulated historical data in your browser.

 

To begin, open your account through an incognito window to rule out the possibility of a webpage issue. You can accomplish this by utilizing the following keyboard shortcuts:

 

  • Safari: Control + Option + P
  • Google Chrome: Press Ctrl + Shift + N
  • Firefox or Internet Explorer: Ctrl + Shift + P

 

If that works fine using a private browser, go back to your original browser and clear its cache so the system can start fresh. Also, using a different supported browser can help us dig deep into the root cause of this unexpected behavior.

 

Additionally, I'll be dropping these resources you can browse just in case you want to customise estimates or give your customer a quote:

 

 

Whenever you have more questions or need assistance, @pressureworxgsy, please remember that I'm always here for you. I'll make sure to assist you in any way I can.

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