I appreciate the steps you've performed to troubleshoot the error message you've received, @LWB97.
We've received similar cases or reports about this issue. With this, I'd recommend contacting our QuickBooks support team to investigate further.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to the Help icon.
- Click the Search tab and select Contact Us.
- Provide a summary of your concern and click Continue.
- You can either choose Chat with us or Have us call you.
Alternatively, you can reach our support team directly through this website: Contact QuickBooks Support.
Additionally, you can refer to this article for more tips and resources when working with QuickBooks in the future. Please ensure you have selected the correct product so you can search and read articles that will guide you in completing your future tasks: Helpful articles, video tutorials, and more.
I'll always be around if you require additional assistance managing tasks in your QuickBooks account. Please know that my assistance is just a few clicks away.
