cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
designbooth
Level 2

Configure server to accept QuickBooks Online mail server host names

To ensure the customers are receiving QuickBooks emails; Solution 3 here suggests configuring your server to accept QuickBooks online mail server house names and IP addresses:

https://quickbooks.intuit.com/learn-support/en-uk/manage-customers/3-solutions-for-when-customers-ar...

 

Do I need to add all these (o1.sg.n.intuit.com, etc) as DNS TXT records to my DNS settings of my domain name? Or should they be MX records?

 

Why is there so many?

 

Why isn't there a QuickBooks SPF record?

Solved
Best answer September 01, 2022

Accepted Solutions
emmam6
Moderator

Configure server to accept QuickBooks Online mail server host names

Hello Community Users, We're just wanting to put an update on this thread. While we would suggest as previously consulting with an I.T expert to confirm this, it is more likely it is DNS TXT.  For DKIM issues - its DNS. Any further questions just ask.

View solution in original post

6 REPLIES 6
Ashleigh1
QuickBooks Team

Configure server to accept QuickBooks Online mail server host names

Hello Designbooth, 

 

Welcome to the Community page, 

 

So if none of them solutions have worked for you you will need to ask an IT expert about it and they will be able to guide you on it and get it resolved. 

designbooth
Level 2

Configure server to accept QuickBooks Online mail server host names

I have asked and they are asking for more clarity. Are they TXT records?

Paul-Arthur
Level 1

Configure server to accept QuickBooks Online mail server host names

Did you get the answer ?

emmam6
Moderator

Configure server to accept QuickBooks Online mail server host names

Hello Community Users, We're just wanting to put an update on this thread. While we would suggest as previously consulting with an I.T expert to confirm this, it is more likely it is DNS TXT.  For DKIM issues - its DNS. Any further questions just ask.

designbooth
Level 2

Configure server to accept QuickBooks Online mail server host names

This hasn't answered any of the questions above

Ashleigh1
QuickBooks Team

Configure server to accept QuickBooks Online mail server host names

Hello Designbooth, thanks for coming back to us here. We have answered your Question but I will repeat the answer again for you, we would suggest as previously consulting with an I.T expert to confirm this, it is more likely it is DNS.  For DKIM issues - its DNS.

Need to get in touch?

Contact us