Enterprise made to work in the UK

Thank you for choosing QuickBooks, @buzz21.

If your company is based outside of the UK or Ireland and you use UK QuickBooks for Desktop, it will no longer be accessible in your region.

You can let your clients keep a backup copy of their desktop data file if they're affected. After that, you might want to consider letting them switch to QuickBooks Online (QBO).

For more information about the discontinuation of QuickBooks Desktop for the UK, check out this link: UK QuickBooks Desktop will cease to be supported outside the UK & Ireland.

If they've decided to make a switch to QuickBooks Online (QBO), refer to the following article on how to check the right version, set up users, and move all of your data over from QuickBooks Desktop: QuickBooks Desktop discontinuation support hub.

If you have any further queries concerning the QuickBooks Desktop discontinuance or anything else, please don't hesitate to contact me. Simply let me know in the comments section below. Stay safe and enjoy the rest of your day!

@buzz21 

Why don't you consider using QB Desktop US Premier or Enterprise instead for your clients? You may also consider offering them to use QB Desktop 2022 US (Premier) Accountant edition with the one time license (non subscription). They can buy a license for 10 users but only up to 5 users can access the same company file at a time in the multi-user mode. They can purchase the license without credit card from several partners. 

So will the US version definitely work in the UK then Fiat? If so then that would be very handy!

They only offer QB Desktop US and CA versions of right now. We help many users around the world to get QB Desktop US version if they need it.

Hi @buzz21  and @Fiat Lux - ASIA ,

Please do not get US Desktop for the UK, this isn't the correct advice. The US version will not work as it isn't localised with UK tax codes, currencies, and HMRC. 

With the UK version being discontinued, you would need to either move to Quickbooks Online or unfortunately, seek an alternative software. 

If you need help with setting up QuickBooks Online, please let us know as we'd be happy to help! 

The problem JackS is that QBO is not good enough by miles and there genuinely doesnt seem to be a viable alternative offered by your competitors. Mad that Accountants and your customers realise that but Intuit at top level do not! Intuit's actions are causing massive damage to their reputation with the customer base that have used them for 20 odd years. US tax codes can in theory be amended to function reasonably well for the UK, QB doesnt display currency and US operates a  decimal currency anyway so doubt that would make a difference and as to HMRC there is just the MTD requirements which are very easily satisfied by bridging software.  I am very tempted to give this a trial at least. Can anyone at Intuit who cares though please pass this up to as higher level as possible; I seriously think you are plotting your own demise here and missing out on an untapped area of the market. You could treble the price of Desktop and i would still pay and encourage my clients to do so... its that good!

Thank you for your reply buzz21. I can appreciate everything you've said and I'd like to apologise for the inconvenience that this has caused you. I'll make sure that your words are seen by the teams working on this so your feedback can be heard.

Again, sorry for the inconvenience with this. If you need any other help to do with quickbooks, then please do let us know. Thank you. 

@buzz21 

It seems that the QB Desktop market in the UK is not profitable for them. If demand persists, you might expect them to change their minds as QB Desktop Mac was redeveloped since 2019. If your clients don't need to comply with MTD regulations, purchasing a one-time license for the QB Desktop 2020 UK version is an option. But if you know the risks of using QB Desktop US version, you can still consider it as I mentioned earlier. Otherwise, you should consider migrating to QB Online or another cloud-based accounting app. You may also consider 3rd party apps to integrate with QBO. Purchase a 3rd party conversion service if needed. In the end, it is you (and your clients) who decides which one is better to meet your needs.

Thank you JackS for your sincere response. Its the first of its kind i've had from Intuit employees for a while! If they could just give us another year it may be enough to attend to this massive change in a sensible way and QBO may be better by then too. Clients want to move at the start of a new financial year, so those with 31st March year end (over 90% of my clients) are now panicking over the next 2 months to jump ship.