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Citrus Circle
Level 1

Good morning I cannot see my clients accounts. When i click on the qb symbol it doesn't turn black

 
1 REPLY 1
John C
QuickBooks Team

Good morning I cannot see my clients accounts. When i click on the qb symbol it doesn't turn black

Hi Citrus Circle

 

Is this happening on a number of your clients or just one specific client? It may be a browser related issue, we advise you to sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to access your clients.

 

 

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