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kwwilson97-gmail
Level 1

Has took payment but showing subscription error

 
Solved
Best answer October 23, 2022

Accepted Solutions
GlinetteC
Moderator

Has took payment but showing subscription error

Good day, stagedfoursucces.

 

I wanted to check on your subscription issue. However, I'm not able to do it here since this is a public space.

 

 I highly suggest contacting our Phone Support team. They have tools such as screen-sharing to help check the cause of the error and process a refund if necessary.

 

Here's how:

 

  1. Click the Help (question mark) icon at the top right.
  2. Select Contact Us at the bottom to connect with our live support.

 

You can also check these resources about managing your subscription and understanding subscription rates and charges:

 

 

I'll be here to assist if you have questions about managing your account in QuickBooks Online. Enjoy the rest of your day!

View solution in original post

1 REPLY 1
GlinetteC
Moderator

Has took payment but showing subscription error

Good day, stagedfoursucces.

 

I wanted to check on your subscription issue. However, I'm not able to do it here since this is a public space.

 

 I highly suggest contacting our Phone Support team. They have tools such as screen-sharing to help check the cause of the error and process a refund if necessary.

 

Here's how:

 

  1. Click the Help (question mark) icon at the top right.
  2. Select Contact Us at the bottom to connect with our live support.

 

You can also check these resources about managing your subscription and understanding subscription rates and charges:

 

 

I'll be here to assist if you have questions about managing your account in QuickBooks Online. Enjoy the rest of your day!

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