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mike539
Level 1

HELP! I'm trying to edit my business name on quickbooks self employed account, doing everything that's advised (edit work info, etc) but not getting an option to save.

I've previously been able to do this but right now not getting the save option, button is there but doesn't change colour. Any suggestions gratefully received

3 REPLIES 3
JamaicaA
QuickBooks Team

HELP! I'm trying to edit my business name on quickbooks self employed account, doing everything that's advised (edit work info, etc) but not getting an option to save.

Thank you for following the advised steps, mike539. Let's troubleshoot this matter to save your new business name.

 

Start by accessing your QuickBooks account via incognito or private window. This mode doesn't retain cache, so we can verify if it is a webpage issue. Here are the keyboard shortcuts you can use:

 

  • For Firefox, press Ctrl + Shift + P
  • For Chrome, press Ctrl + Shift + N
  • For Safari, hold down Command + Shift + N

 

From there, open the Invoice to select Edit Work info again and Save it. If it works, clear the browser's cache to start with a clean slate. You can also use other supported browsers as an alternative.

 

Check out this article to learn more about handling invoices, capturing physical receipts, and exploring what more you can do: A beginner's guide to QuickBooks Self-Employed.

 

Visit this page to prepare for your tax when submitting to HMRC: Self Assessment for Income Tax: Checklist for QuickBooks.

 

It's my pleasure to assist you in managing business information. If you have other concerns relating to invoices or taxes, add them below.

mike539
Level 1

HELP! I'm trying to edit my business name on quickbooks self employed account, doing everything that's advised (edit work info, etc) but not getting an option to save.

Thank you

I'd been following this same route BUT had omitted to include content in the "County" section as it's not a requirement for UK addresses.

Once I changed that everything worked 

There's still a minor issue with the logo showing a slight line top and bottom but I can live with that

 All the best

Mike

IrishA
QuickBooks Team

HELP! I'm trying to edit my business name on quickbooks self employed account, doing everything that's advised (edit work info, etc) but not getting an option to save.

You're welcome, Mike.
 

We're glad my colleague's information was able to help you in guiding you through the process of editing your business name in QuickBooks Self-Employed (QBSE). Ensuring that your business name is accurate is an important step in presenting your brand effectively.
 
You may return to the Community at any time should you need further assistance. Wishing you a pleasant day.

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