cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Unlock the full power of QuickBooks with our Training Classes - Discover more
ambermasterson
Level 1

Hi, If I am on maternity leave, and want to pause my QuickBooks Online subscription during this time (7 months). Can I do this whilst keeping my data safe?

 
1 REPLY 1
FaithA
QuickBooks Team

Hi, If I am on maternity leave, and want to pause my QuickBooks Online subscription during this time (7 months). Can I do this whilst keeping my data safe?

I got you, Amber. I can help you with canceling or pausing your QuickBooks Online UK account for seven months.

 

While QuickBooks Online doesn’t offer a direct option to pause your subscription, you can cancel and reactivate it later. Here are links to the official step-by-step guide to help you through the process:

 

  1. Cancel a subscription purchased through the Apple App Store (iOS, iPhone, iPad): follow the official steps to cancel a subscription from Apple.
  2. Cancel a subscription purchased through the Google Play Store (Android phones and tablets): follow the official steps to cancel a subscription from Google.

 

Once you cancel, remember that you’ll have read-only access to your data for one year. We'll hold on to your data for 365 days after the cancellation date and it will still be available if you resubscribe during that time. After that, if you decide to pick up where you left off you can reactivate your subscription again.

 

Furthermore, if you plan to export your data like reports and lists, you can give these helpful articles a read:

 

 

I'll be in the comments section if you have any questions or need further assistance with your subscription. Congratulations and wishing you all the best during this special time.

Need to get in touch?

Contact us